Alex is an Occupational Therapist who works in the Tower Hamlets community health service directorate as the Directorate Lead Therapist. Alex also works in this role across into Social care in an integrated role. Alex is a passionate Occupational Therapist, a leader keen to improve those lives of people we serve. By being a coach, Alex is keen to support and develop QI work to develop opportunities for change that can be measured and make a demonstrable difference.
A QI Sponsor role involves:
- A senior member of staff with close link to DMT
- Keep an eye on project progression, helping unblock barriers and championing the work
- Support DMTs in developing improvement priorities, and planning QI training
- Manage allocation of resource and effort to QI
- Accountable for project progression (not outcomes)
Their responsibilities are:
- Support formation of stable team at start of projects
- Scan the monthly progress reports from project leads
- Regular liaison with project leads (at least monthly, ideally face-to-face)
- Attend/chair monthly QI forum in directorate
- Champion successes and engage staff in QI
- Help unblock barriers faced by project teams
A QI Coach role involves:
- Coaching QI teams within directorates, meeting with the team regularly
- Deeper knowledge of improvement methods and tools
Their responsibilities are:
- Help engage people and teams in QI
- Support project teams to develop ideas and strategy, using QI tools, and advice on how to complete project documentation
- Support project teams in using QI methodology, including PDSA cycles and data over time
- Provide monthly updates on team progress to sponsor
- Teach and explain the use of QI tools and methods
- Attend supervision with QI lead
