Alex Harborne

QI Sponsor - Tower Hamlets Community Health

Alex is Clinical Director and QI Sponsor for Tower Hamlets Community Health.

Alex graduated from Bart’s and the London Medical School in 2004 and has worked in East London ever since. She started her new role at ELFT as Clinical Director of the Tower Hamlets Community Health Services in February 2022 and has loved getting to know her new colleagues in the ELFT team. In addition to her work roles she has been a school governor since 2016 and the chair of governors at an East London primary since 2018. She also works as a NHS 111 GP for the London Ambulance Service and as an examiner in her old medical school. Alex has a busy home life as the mother of five young children! Although new to QI when joining ELFT, Alex has already demonstrated her passion for QI by undertaking ELFT Leadership for Improvement training, Co-Chairing the London QI Forum and starting an exciting new QI Project with colleagues and service users.

 

A QI Sponsor role involves:

• A senior member of staff with close link to DMT
• Keep an eye on project progression, helping unblock barriers and championing the work
• Support DMTs in developing improvement priorities, and planning QI training
• Manage allocation of resource and effort to QI
• Accountable for project progression (not outcomes)

Their responsibilities are:

• Support formation of stable team at start of projects
• Scan the monthly progress reports from project leads
• Regular liaison with project leads (at least monthly, ideally face-to-face)
• Attend/chair monthly QI forum in directorate
• Champion successes and engage staff in QI
• Help unblock barriers faced by project teams

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