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Cassie Philpin

Senior Improvement Advisor - London Mental Health, Newham

Cassie is an Senior Improvement Advisor in the Quality Improvement department, supporting our London Mental Health – Newham directorate.

A Senior Improvement Advisor role involves:

  • Leading and managing a team of Improvement Advisors to support and coordinate improvement work across our trust, and with partners organisations
  • Extra support for those projects working on one of the Trust priority workstreams
  • Expertise in improvement methods and tools

Their responsibilities are:

  • Attending and help coordinating the monthly directorate QI forums
  • Teaching staff and service users & carers in improvement methods and tools
  • Strategic support for directorate in defining improvement priorities, aligning QI work, building capability
  • Regular supervision sessions in each directorate with QI coaches
  • To collaborate with clinical/service director and sponsors to develop an ecosystem of support for improvement work

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