Clarissa Sorlie

Improvement Advisor - London Community Health Services (Newham & Tower Hamlets)

Clarissa Sorlie is an Improvement Advisor in the Quality Improvement department supporting our Community Health – Tower Hamlets and Community Health – Newham  directorates.

Clarissa is an occupational therapist by background, with clinical experience in acute inpatient mental health, forensic mental health, personality disorders, eating disorders and autism services. More recently, Clarissa has been working as a Continuous Improvement Specialist using Lean methodology to improve outpatient services and emergency departments across two hospitals. As one of the founding members of the national LGBTQIA+OT network, Clarissa is passionate about equity.

Clarissa is an avid reader and is always happy to swap book recommendations.

An Improvement Advisor role involves:

• Extra support for those projects working
  on one of the Trust priority workstreams
• Expertise in improvement methods and tools

Their responsibilities are:

• Attending and help coordinate the monthly directorate QI forums
• Teaching staff and service users & carers in improvement methods and tools
• Strategic support for directorate in defining improvement priorities, aligning QI work, building capability
• Regular supervision sessions in each directorate with QI coaches
• Alert clinical/service director and sponsors of projects that are not progressing or where support structure is weak

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