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John Kauzeni

People Participation Lead & QI Coach

John is the People Participation Lead and QI coach for Community Health Newham and Tower Hamlets.

People Participation is about helping our service users and their carers to have a say in how we run the Trust. But more than that, it is also about working together so that we can offer a better service for all.

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A QI Coach role involves:

  • Coaching QI teams within directorates, meeting with the team regularly
  • Deeper knowledge of improvement methods and tools

Their responsibilities are:

  • Help engage people and teams in QI
  • Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation
  • Support project teams in using QI methodology, including PDSA cycles and data over time
  • Provide monthly update on team progress to sponsor
  • Teach and explain use of QI tools and methods
  • Attend supervision with QI lead

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