Miles Tringham
Improvement Advisor - Bedfordshire Community Health Services and Bedfordshire & Luton Mental Health (Inpatient)
Miles is an Improvement Advisor in the Quality Improvement department supporting our Bedfordshire Community Health Services and Bedfordshire & Luton Mental Health (Inpatient) directorates.
Since joining in 2018, Miles has worked across the Trust’s footprint, in Bedford, Luton, and East London. Much of that time was spent in the People Participation Team, where Miles could apply his lived experience in mental health, to help improve services throughout Luton inpatient, community, and crisis pathway services. Miles was privileged to support service users and carers through their journey of recovery, and aims to build on this within the QI Team by driving increased service user involvement and opportunities.
An Improvement Advisor role involves:
- Extra support for those projects working on one of the Trust priority workstreams
- Expertise in improvement methods and tools
Their responsibilities are:
- Attending and help coordinate the monthly directorate QI forums
- Teaching staff and service users & carers in improvement methods and tools
- Strategic support for directorate in defining improvement priorities, aligning QI work, building capability
- Regular supervision sessions in each directorate with QI coaches
- Alert clinical/service director and sponsors of projects that are not progressing or where support structure is weak
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