Olivier is a consultant psychiatrist and Clinical Director for City & Hackney Adult and Older Adult Mental Health Services. He first joined ELFT in 2014 and has been part of various Quality Improvement (QI) projects and initiatives during his time with the trust. Olivier is dedicated to continuous improvement and excited to have started in the role as a QI coach. In his spare time, he enjoys visiting sites and learning more about local history
A QI Coach role involves:
- Coaching QI teams within directorates, meeting with the team regularly
- Deeper knowledge of improvement methods and tools
Their responsibilities are:
- Help engage people and teams in QI
- Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation
- Support project teams in using QI methodology, including PDSA cycles and data over time
- Provide monthly update on team progress to sponsor
- Teach and explain use of QI tools and methods
- Attend supervision with QI lead
Olivier is the Community Assistant Clinical Director of City and Hackney.
A QI Sponsor role involves:
- A senior member of staff with close link to DMT
- Keep an eye on project progression, helping unblock barriers and championing the work
- Support DMTs in developing improvement priorities, and planning QI training
- Manage allocation of resource and effort to QI
- Accountable for project progression (not outcomes)
Their responsibilities are:
- Support formation of stable team at start of projects
- Scan the monthly progress reports from project leads
- Regular liaison with project leads (at least monthly, ideally face-to-face)
- Attend/chair monthly QI forum in directorate
- Champion successes and engage staff in QI
- Help unblock barriers faced by project teams
