Rafik Refaat
Rafik is a Children’s and Adolescent Consultant Psychiatrist and Clinical Director for COBORN Adolescent Services.
A QI Sponsor role involves:
- A senior member of staff with close link to DMT
- Keep an eye on project progression, helping unblock barriers and championing the work
- Support DMTs in developing improvement priorities, and planning QI training
- Manage allocation of resource and effort to QI
- Accountable for project progression (not outcomes)
Their responsibilities are:
- Support formation of stable team at start of projects
- Scan the monthly progress reports from project leads
- Regular liaison with project leads (at least monthly, ideally face-to-face)
- Attend/chair monthly QI forum in directorate
- Champion successes and engage staff in QI
- Help unblock barriers faced by project teams
Clinical and Service Director role:
- Visible leadership for QI within directorate
- Development of improvement priorities for the directorate, and engaging in dialogue with teams to align projects
- Accountable for integration and progress of QI within directorate
Their responsibilities are:
- Ensure effective functioning of the structures and processes within directorate to support QI
- Appoint QI sponsors and coaches within directorates, and embed roles within job plans and appraisal objectives
- Balance directorate attention on assurance and improvement
- Plan capability building and talent development within directorate, and deploy skills and capacity to QI efforts