Violet Mordi
Social Therapist
I am a Support Worker at East London NHS Foundation Trust (ELFT), working on Aldgate Ward at John Howard Centre (JHC). I joined ELFT in 2022 and contribute to patient care by promoting recovery through compassionate, person-centred support.
I am passionate about quality improvement and have led ward-based QI projects for two consecutive years, focusing on healthy eating, weight management, and physical activity. These projects have strengthened my ability to identify opportunities for improvement, engage colleagues, and support practical changes that enhance patients’ health, wellbeing, and experience of care.
After completing the Improvement Leaders Programme (ILP) in 2025, I am keen to build on my leadership experience through the QI Coaching Programme. I aspire to develop as a QI coach, helping colleagues gain confidence in improvement methods and supporting teams to deliver sustainable, evidence-informed changes. Through this work, I hope to continue contributing to safer, more effective, and compassionate patient care across ELFT.
A QI Coach role involves:
- Coaching QI teams within directorates, meeting with the team regularly
- Deeper knowledge of improvement methods and tools
Their responsibilities are:
- Help engage people and teams in QI
- Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation
- Support project teams in using QI methodology, including PDSA cycles and data over time
- Provide monthly update on team progress to sponsor
- Teach and explain use of QI tools and methods
- Attend supervision with QI lead
Follow QI on social media
To keep up to date on the latest concerning QI at ELFT, follow us on our socials.
