8 December 2023

The benefits of service user led projects

By James Xavier, People Participation & Chloe Preston, Improvement Advisor

In this 3 minute video, James, a People Participation Expert by Experience, discusses his experience of leading a Quality Improvement (QI) Project, and his top tips for service-users who would like to do the same. James is currently undertaking the Improvement Leaders Programme, equipping him with the skills and knowledge required to lead a successful QI project.

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