8 December 2023
The benefits of service user led projects
By James Xavier, People Participation & Chloe Preston, Improvement Advisor
In this 3 minute video, James, a People Participation Expert by Experience, discusses his experience of leading a Quality Improvement (QI) Project, and his top tips for service-users who would like to do the same. James is currently undertaking the Improvement Leaders Programme, equipping him with the skills and knowledge required to lead a successful QI project.
