10 July 2020

Using Improvement Tools

“Forensics newsflash! With so much change over the past few months, the Forensics directorate have really had to their utilise improvement tools. They have mapped out the causes and effects of racial inequality using a ‘fishbone diagram’. A ‘sketchnote’ has been drawn to communicate a new quality improvement project. A plan to mitigate the impact of Covid19 has been laid out using a ‘driver diagram’. And those staff who are shielding at home have used the ‘Model for Improvement’ to improve the care they provide to their wards remotely.”

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