This Backlog Recovery Plan Template can be used to help you identify performance and backlog issues in your service and develop a robust plan to counter issues, by looking at demand and capacity – and calculating the trajectory for recovery based on this. Completing this template will aid you to see the issue in full to help build a recovery plan and reassurance to avoid happening again.
The Trajectory Excel template below is simplified version to calculate demand and capacity gap quickly using only a few basic bits of information to give you an idea of the your recovery trajectory, where pathways are more complicated a more detailed template is also available.
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