ELFT Improvement Science in Action Training Pre-Workshop Reading
- Overview
- Helping Leaders Blink Correctly – Part 1
- Helping Leaders Blink Correctly: Part II
- Improvement Tip: ‘Quality’ is Not a Department
- A Matter of Time
- Circling Back
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Please read the pre-workshop reading before attending this training.
Helping Leaders Blink Correctly – Part 1
This article was written by Robert Lloyd, PhD, IHI. This interesting article talks about split second decisions to do wiht patient safety implications.
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Helping Leaders Blink Correctly: Part II
This article talks about understanding variation in data can help leaders make appropriate decisions.
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Improvement Tip: ‘Quality’ is Not a Department
This fascinating article was written by Robert Lloyd, Executive Director of Performance Improvement at the Institute for Healthcare Improvement, offers some tips for improving quality within your organization.
This article quotes: If your hospital, medical practice, or health system has a Quality Improvement Department, congratulations. If the general assumption is that this is the place where quality improvement resides and is performed, however, you’ve got work to do. Quality is not a program or a project; it isn’t the responsibility of one individual or even those assigned to the Quality Department.
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A Matter of Time
A NOVEL “TIME EATING” CLOCK WAS RECENTLY UNVEILED at Corpus Christi College in Cambridge, England.
Sitting atop this clock is Chronophage, a large grasshopper escapement that “eats up every minute of your life,and as soon as one’s gone he’s salivating for the next.” Health care time is certainly not protected from the voracious appetite of Chronophage, but the passage of time in any medical
situation is perceived in different ways, depending on who is doing the watching. At many points in the delivery of health care, time seems to disappear altogether; in other situations, it moves slowly, lags a few beats, races ahead, or even lurches forward in a disconcertingly asynchronous manner. In this Commentary, a new perspective on time—improvement time—is discussed in the context of 3 traditional aspects of medical time: clinical research (knowledge) time, patient (illness) time, and clinical practice (disease) time.
Two fundamental concepts of time—one a structured, ordered, and linear entity (the Greek kronos); the other a personal and emotional perspective that embodies time in a “soul
satisfying and nourishing manner”1 (the Greek kairos)— provide good starting points for considering medical time. As Kern2 points out, “the very nature of scientific (kronos)
time conceals, or cannot supply a useful context for, essential realities of human experience.” However, all 3 aspects of medical time involve both kronos and kairos in important but fundamentally different ways.
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Circling Back
This article was written by Ronald D. Moen and Clifford L. Norman and talks about clearing up myths about the Deming Cycle and seeing how it keeps evolving.
In the 1950s, W. Edwards Deming brought the scientific method to industry. Later, the method was called the plan-do -study-act (PDSA) cycle.This article covers how Deming’s PDSA cycle evolved, how Deming created the plan-do-check-act (PDCA) cycle and if PDCA and PDSA are related.
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