East London NHS Foundation Trust
In this collection you can find out more about the QI Programme at ELFT, including our most recent Quality Improvement Strategy, and Evaluation of our second year of QI at the Trust.
QI Programme Introduction
ELFT Medical Director Dr Kevin Cleary introduces the Trust’s Quality Improvement Programme
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ELFT Quality Strategy Improvement 2016 – 2018
East London Foundation NHS Trust has committed to providing the highest quality mental health and community care in England by 2020. This is a demanding goal which requires a focused commitment from us as an organisation on all the components of quality.
Read our full Quality Strategy for 2016 – 2018 by clicking on this image.
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Mixed method evaluation of ELFT’s QI Programme – 2016
In October 2016 we published our second year evaluation of the QI Programme at ELFT.
This mixed method evaluation utilised quantitative and qualitative data at Trust wide, directorate, board, individual and group level to draw out key learning about how the programme is being delivered and what lessons can be learnt thus far.
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What does quality mean to you?
This video discusses patient care as the centre aim for ELFT staff and service users share their thoughts at our Quality Improvement Programme launch event in February 2014
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Key Areas of Learning from the Francis Report
The public inquiry provided detailed and systematic analysis of what contributed to the failings in care at Mid Staffordshire NHS Foundation Trust. It identified how the extensive regulatory and oversight infrastructure failed to detect and act effectively to address the Trust’s problems for so long, even when the extent of the problems were known. The report recognises that what happened in Mid Staffordshire was a system failure, as well as a failure of the organisation itself. The public inquiry makes 290 recommendations.
Please click on the image to the left to read more…
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The Berwick Report- Key Learning for ELFT
Professor Don Berwick was asked by the PM and SoS to advise on how to improve the quality and safety of care in the NHS. He set up an advisory committee of experts in organisational theory, quality improvement, safety and systems to distil the lessons from Mid Staffordshire into the changes that are needed.
Read more on this article by clicking on the PDF image to the left.
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Building a Culture of Improvement at East London NHS Foundation Trust
Building a Culture of Improvement at East London NHS Foundation Trust. Cambridge, Massachusetts: Institute for Healthcare Improvement; November 2016.
East London NHS Foundation Trust (ELFT) in the UK provides mental health and community services to a diverse and largely low-income population. Approximately 65,000 individuals come into contact with ELFT’s services each year at more than 100 community and inpatient sites.
In the past few years, ELFT has significantly reduced incidents of inpatient violence, medication errors, waiting times for treatment in the community, and improved staff satisfaction and engagement, among other improvements.
What made these achievements possible? Leaders and staff made a concerted effort to entrench a culture of continuous improvement in the organization, and they integrated quality improvement methodology and training into every level of work. To support their efforts, ELFT has been working closely with IHI since 2014 and became an IHI Strategic Partner in 2015.
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Building the Foundations for Improvement
This learning report was written by Bryan Jones and Tricia Woodhead in Feburary 2015 and East London Foundation Trust is one of the Trusts featured.
This article talks about how five UK trusts built quality improvement capability at scale within their organisations.
Please click on the article image to the left to read more.
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Derek Feeley & Robert Lloyd
Derek Feeley, President & CEO and Robert Lloyd, Vice President of IHI sent us some messages of support for our 2016 Annual QI Conference in March.
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Bob Lloyd at IHI Strategic Visit
Bob Lloyd, Executive Director, IHI, introduces himself to the Trust in June 2014.
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ELFT Annual QI Conference – 10 March
East London NHS Foundation Trust present our first annual Quality Improvement programme conference at Hackney Town Hall.
We aspire to provide care of the highest quality, in collaboration with those who use our services. ELFT is an organisation that embraces continuous improvement and learning.
Achieving this will mean we have to think differently, be innovative, and give everyone, at every level, the skills they need to lead change.
It will not be easy to build this culture, but focusing on what matters most to our service users and staff, and improving access to evidence-based care will make our services more effective, give more power to our staff and improve patient experience and outcomes.
Find further information on the conference at our QI microsite
http://qi.eastlondon.nhs.uk/events/an…
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ELFT Annual QI Conference 2016
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ELFT at International Forum on Quality and Safety in Healthcare 2014
In 2014 Marie Gabriel, ELFT Trust Chair and James Innes, Head of QI, interview Gary Kaplan, Chairman and CEO of the Virginia Mason Medical Center, Seattle, Jim Anderson, Former president and CEO of Cincinnati Children’s Hospital Medical Center and Steve Swenson, Medical Director, Leadership and Organization Development, Mayo Clinic, USA
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ELFT QI Programme Prezi
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ELFT QI Year 2
ELFT Quality Imrpovement Programme
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ELFT Quality Improvement Programme
ELFT QI featured at NHS Improvement Providers Conference on Thursday 11 February
Implementing the Forward View: Supporting providers to deliver
https://nhsproviders.org/courses-even…
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ELFT Quality Improvement Programme Launch Film
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ELFT Trust HQ Map
ELFT Trust HQ is located at 9 Alie Street, London E1 8DE.
This is in the Aldgate East area of East London, with the nearest London Underground Stations being Aldgate and Aldgate East. Please click on the map for further information on how to find us.
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Francis Report Working Group – Action Plan
For our organisation, the key lessons from the public inquiry findings are that: we need to create a more open and compassionate culture of caring, we need to really listen, to patients, families and carers, in order to make sure that we provide every patient with a service that stays true to our core values of care and compassion.
This document should be read in conjunction with the Key Areas of Learning document, which reviews our areas of strengths and weakness in relation to the themes and recommendations of the public inquiry following failings in care at Mid Staffordshire NHS Foundation Trust.
Please click on the PDF image to the left to read more.
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Successes and lessons from the first year of the QI Programme
In October 2015 we published a first year evaluation of the QI Programme at ELFT.
This mixed method evaluation utilised quantitative and qualitative data at Trust wide, directorate, board, individual and group level to draw out key learning about how the programme is being delivered and what lessons can be learnt thus far.
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Successes and lessons from the first year of the QI Programme – 2015
In October 2015 we published a first year evaluation of the QI Programme at ELFT.
This mixed method evaluation utilised quantitative and qualitative data at Trust wide, directorate, board, individual and group level to draw out key learning about how the programme is being delivered and what lessons can be learnt thus far.
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Successfully implementing quality improvement in a healthcare organisation
James Innes, Head of QI at ELFT, spoke to 1000 Live Improvement about how the Trust is successfully implementing QI.
1000 Lives Improvement is the national improvement service for NHS Wales delivered by Public Health Wales. Its aim is to support the NHS to improve outcomes for people using services in Wales.
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Taking an organisational approach to Quality Improvement
Dr Amar Shah, Associate Medical Director for QI at ELFT shares his thoughts organisation wide approaches to QI
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What three things would you love every board member to understand?
In this video recorded for Healthcare Improvement Scotland Dr Amar Shah, Associate Medical Director for QI at ELFT shares the three things he thinks every Board member should know about Quality Improvement.
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ELFT’s approach to QI
ELFT’s approach to quality improvement and progress over the last two years. Dr Amar Shah was interviewed about our QI programme by the BMJ in April 2016
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Quality improvement for psychiatrists
Quality improvement (QI) offers a route to transforming care delivery at the scale and pace needed to ensure sustainability in the National Health Service.
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