Sharing the learning from incomplete QI Projects
- Overview
- Improving the Experience of the Psychology Referral Pathway for Service Users & Team Members in the North Bedford CMHT
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In this collection we share the learning from projects that didn’t quite complete, or achieve their initial aim. As we know with QI, there is much to learn from testing and learning from the experience of what works and doesn’t work.
We are grateful to all our teams who are willing to share their experiences of QI projects. Please learn from the teams in this collection of posters, and remember some of the key reasons why projects sometimes fail by reviewing Sonia Sparkle’s illustration here
Improving the Experience of the Psychology Referral Pathway for Service Users & Team Members in the North Bedford CMHT
Project aim: To increase the number of client case enquiries to psychology by 50% in 9 months.
SRP aim: To assess the team’s experience of using the new psychology consultation slot.
Why this is important: High levels of referral rate in the CMHT with insufficient resource (capacity) to respond to the level of demand.
Main achievement of this project: obtaining ideas from CMHT staff about how they would like the new psychology consultation slot to look so as to design it in the most helpful way; then 3 months later carrying out a focus group to obtain detailed feedback on how they have found using the consultation slot.
Learn more on the poster
This is useful for sharing just this resource rather than the whole collection