News & Updates

Andrew Haynes

23 June 2020

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation Support project teams in… Read More



Rory Bolton

15 June 2020

A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression (not outcomes) Their responsibilities are:… Read More



Rebecca Landey

11 June 2019

Rebecca Landey is a Performance & Administrator Lead. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to… Read More



Lucy Brewer

24 May 2019

Lucy Brewer is a Clinical Nurse Manager. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to… Read More


Lucy Brewer

Laura Checkley

24 May 2019

Laura Checkley is a Consultant Psychiatrist. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete… Read More


Laura Checkley

Gemma Sharples

24 May 2019

Gemma Sharples is a Quality & Performance Co-ordinator. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how… Read More


Gemma Sharples

Cleiton Accordi

24 May 2019

Cleiton Accordi is a Nursing Associate. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete… Read More


Cleiton Accordi

Helena Maine

17 July 2018

Helena is the People Participation Lead for City & Hackney. People Participation is about helping our service users and their carers to have a say in how we run the Trust. But more than that, it is also about working together so that we can offer a better service for all.   Contact us



Jane Kelly

17 July 2018

A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression (not outcomes) Their responsibilities are:… Read More



Dean Henderson

10 May 2018

Dean is a service director and a QI coach. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on… Read More


Dean Henderson

Timothy Stevens

10 July 2017

Timothy is the Quality & Performance Manager for City and Hackney. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and… Read More



Amrus Ali

4 May 2017

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation Support project teams in… Read More


Amrus Ali

Susana Fontelorojano

27 April 2017

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation Support project teams in… Read More


Susana Fontelorojano

Susham Gupta

19 October 2016

Susham is a Consultant Psychiatrist. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression… Read More


Susham Gupta

Dean Henderson

19 October 2016

Dean is the Borough Director of City and Hackney. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable… Read More


Dean Henderson

Andrew Horobin

19 October 2016

Andrew is the Service Manager for City and Hackney Adult Mental Health. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort… Read More


Andrew Horobin

Sheraz Ahmad

19 October 2016

Sheraz is acting Clinical Director for City & Hackney and a Consultant Psychiatrist. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource… Read More



Andrea Corby

13 October 2016

Andrea is a Clinical Nurse Practitioner. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete… Read More


Andrea Corby

Francisco Frasquilho

13 October 2016

Francisco is a Senior Improvement Advisor (IA) supporting our City & Hackney Mental Health Directorate A Senior Improvement Advisor role involves: Leading and managing a team of Improvement Advisors to support and coordinate improvement work across our trust, and with partners organisations Extra support for those projects working on one of the Trust priority workstreams Expertise in… Read More


Francisco Frasquilho

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