News & Updates
Coaching QI in the Path to Recovery Service
2 July 2024
Sean Stone, Recovery Worker and Quality Improvement (QI) Coach for Addictions Specialist Service, talks about his experiences of coaching quality improvement projects in the Path 2 Recovery (P2R) service in Bedfordshire. What was it like transitioning from being a coach in an inpatient team to a community team? Prior to joining… Read More
Increasing Referrals from Newham Borough to the East London Eating Disorder (ED) Service
27 June 2024
By: Brian Sreenan (Consultant Psychological Lead) and Lucy Brewer (Senior Improvement Advisor) The aim of this quality improvement project is to address the disparity in eating disorder referrals in East London. Notably, Newham, has particularly low referrals compared to Tower Hamlets and Hackney. Since starting this project, the team have seen a monthly average increase… Read More
SMI Project shortlisted for HSJ Patient Safety Award
25 June 2024
A quality improvement team based in Luton have been shortlisted for a prestigious HSJ patient safety award, in the category of Improving Health Outcomes for Minority Ethnic Communities. The team have increased engagement of Black, Asian and Minority Ethnic service users with severe mental illness (SMI) in their physical health checks by 40%, over a… Read More
Racial Equity in the Forensic Service
25 June 2024
By Mayuri Parmar, QI Coach The key commitment of the NHS is to provide a service that contributes to the health and wellbeing of all that use it, which also relates to the emotional wellbeing of NHS Staff. Nevertheless, the NHS and specifically, the Forensic Service continues to face challenges in prioritising staff wellbeing leading… Read More
Working together across directorates to improve outcomes for young people
25 June 2024
Our project team across Bedfordshire Child and Adolescent Mental Health Services (CAMHS) and Bedfordshire Talking Therapies have been running a QI project since October 2023, focused upon improving recovery rates for young people. There are a few different reasons as to why this project started. Within Talking Therapies, we regularly examine our data. One of… Read More
Transforming Dual Diagnosis Care in Luton: A Progress Update
25 June 2024
In this 5-minute update read about the progress of the QI project in Luton, which aims to improve the care of dual-diagnosis service users. by Chloe Preston, Improvement Advisor Back in September, we highlighted the collaborative efforts of Luton Community Mental Health Teams (CMHTs) and external organisations to enhance the care of individuals with coexisting… Read More
“Now I can walk for miles!”: Improving Access to Podiatry for Homeless People in Tower Hamlets
25 June 2024
Authors: Eleanor Mata (Therapy Manager), Stephanie Benjamin (Clinical Lead Podiatrist) and Clarissa Sørlie (Improvement Advisor) The Tower Hamlets Foot Health team are using quality improvement to improve access to their services for homeless people to ensure timely care for foot related issues, prevent complications and promote mobility and comfort. According to Tower Hamlets Council (2024),… Read More
Pursuing equity for those we serve: Celebrating successes and joining the movement to bridge a Trust-wide equity gap
24 June 2024
Dive into this 3-minute read to hear how teams have successfully bridged some common equity gaps! Find out how you can get involved and close the gap in your service too. By Sarah McAllister (Head of Improvement Programmes) In response to the Trust’s strategy to improve quality of life for all we serve, in 2022… Read More
Reducing Falls on Sally Sherman Ward
14 June 2024
By Rosca Marange (Ward Manager), Tracy Connellan (Interim Deputy Lead Nurse), Happy Khatun (Activities Manager), Ngalita Mbelo (Inpatient Therapies Clinical Lead) and Clarissa Sørlie (Improvement Advisor) In September 2022, Sally Sherman ward identified that they had the highest number of falls in the Trust. The ward provides continuing care to people who have dementia and… Read More
Re-using walking aids in Newham
11 June 2024
In this video, the Musculoskeletal (MSK) physiotherapy team in Newham share how they used quality improvement to reuse walking aids. This has reduced their carbon footprint and cost to their service, and improve patient satisfaction.
Improving Identification of Informal Carers in Tower Hamlets
11 June 2024
Authors: Emma Robinson (Deputy Lead Nurse and End of Life Lead) and Clarissa Sørlie (Improvement Advisor) Our Trust strategy at ELFT emphasises the importance of recognising and supporting informal carers and including them in discussions about patient care. According to Carers UK, one in seven people in the workplace are juggling work and caring responsibilities,… Read More
The ABCs of Improving Communication with GPs
6 June 2024
By Dr Alex Harborne (Clinical Director) and Clarissa Sørlie (Improvement Advisor) Ask for feedback Bypass number audits Connectivity at meetings Digital improvements Engage in place-based events When Dr Alex Harborne joined Tower Hamlets Community Health Services (CHS) as Clinical Director in 2022, she heard the same story from every team she met: a… Read More
