News & Updates

Richard Harwin

12 October 2022

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advice on how to complete project documentation Support project teams in… Read More


Richard Harwin

Fiona Lord

12 October 2022

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advice on how to complete project documentation Support project teams in… Read More



Saleem Haider

4 April 2022

People Participation is about helping our service users and their carers to have a say in how we run the Trust. But more than that, it is also about working together so that we can offer a better service for all.



Grace Peters

12 January 2022

Grace brings with her a strong background in administration and agile project management. She studied Biomedical Science at Kingston University and has used her attention to detail and problem-solving skills to support Change, Digital Transformation, Governance, Process Improvement, and Software Development projects.  She joined ELFT in April 2021, initially as bank, before securing permanent employment…. Read More


Grace Peters

Brigita Melicherova

5 November 2021

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advice on how to complete project documentation Support project teams in… Read More



Miles Tringham

5 November 2021

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advice on how to complete project documentation Support project teams in… Read More



Andrea Okoloekwe

5 November 2021

I started at ELFT in Sep 2010 as the Lead Pharmacist for Newham MH & CHS Services and now Interim Chief Pharmacist for the Trust. My journey in QI started from its inception at ELFT, I was part of the Wave 1 cohort and the QI project I worked on at the time was focusing… Read More


Andrea Okoloekwe

Jemma Ball

4 January 2021

Jemma is a QI Sponsor A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression… Read More



Jenny Melville

4 January 2021

Jenny is a QI Sponsor A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression… Read More



Cathy Lilley

4 January 2021

Cathy a QI Sponsor A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression (not… Read More



Allison Jones

4 January 2021

Allison a QI Sponsor A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression (not… Read More



Shalom Bayem

31 December 2020

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation Support project teams in… Read More



Natalie Trosh

31 December 2020

Natalie is a QI Coach. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project… Read More



Eleanor Parker

15 October 2020

Eleanor is a QI Coach. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project… Read More


Eleanor Parker

Millie Smith

13 July 2020

Millie Smith is Head of People Participation People Participation is about helping our service users and their carers to have a say in how we run the Trust. But more than that, it is also about working together so that we can offer a better service for all. Contact us


Millie Smith

Samina Aklas

29 June 2020

Samina Aklas is a Data Analyst for the Quality Improvement (QI) department at the East London NHS Foundation Trust (ELFT). With a professional background in Business Information Systems, Samina has a range of experience on how data is used. In her previous role, Samina supported in the Quality Service Management and the processes with the… Read More


Samina Aklas

Steven Course

15 June 2020

A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression (not outcomes) Their responsibilities are:… Read More


Steven Course

Carlos Santos

20 April 2020

Carlos Santos is an Improvement Advisor in the Quality Improvement department, supporting our Corporate directorate. Carlos first joined the Trust in 2017 as a Community Psychiatric Nurse and one of the Improvement Leads for Newham. He has worked in a range of health and care settings, including forensic, community and hospital-based services. Carlos grew up… Read More


Carlos Santos

Selina Hossain

11 June 2019

Selina Hossain is a Quality Assurance Manager. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to… Read More



Gopal Waddon

11 June 2019

Gopal Waddon is a Quality & Performance Manager A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how… Read More


Gopal Waddon

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