Resource Category: Patient and Carer Experience

The Patient Experience Book
Informal Carers’ Checklist – Newham Community Neurology Team
Improving the Ward Round Experience for Patients and Staff
Improving The Waiting Room Experience
Improving the Satisfaction of Staff and Stakeholders in the Forensic Reception Units
Improving Patient and Staff Experience of Ward Rounds
Noise Reduction on Cedar Lodge (Older Adult Ward)
Low stimulus environments: reducing noise levels in continuing care (BMJ Quality)
Pursuing the Triple Aim
A Guide to Measuring the Triple Aim
Improving physical health for people taking anti-psychotic medication in the Community Learning Disabilities Service (BMJ Quality)
Reducing Bed Occupancy and Length of Stay on Ivory ward
Using Patient Stories with Boards
A focus on ‘ Always Events’

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