Resource Type: Page

Building Capacity and Capability: The Really BIG Challenge!
“QI is a journey, not a destination” – How Leaders Navigate the Way
International Quality and Safety – where are we now and where are we going to?
Patient Innovators
Three curves and seven stories
Share your Improvement Story!
The Model for Improvement
Life QI
SBAR – Situation-Background-Assessment-Recommendation
Quality Function Deployment
Engaging the team
Force Field Analysis
Multi-voting, Rank Ordering and Structured discussion
Nominal Group Technique (NGT)
Brain Storming
Divergent convergent thinking
Forming a team
When to use QI
Deciding what to improve

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