Sampling Approaches Summary Sheet

Report cards or instrument panels: who needs what?

Control Chart Quick Guide

Understanding Variation with Shewhart Charts

Milestones in the Quality Measurement Journey

Using quality improvement to pursue equity: lessons from healthcare

A masterclass for improvement in admin

Administrative staff in Bedfordshire and Luton recently asked for development opportunities which could be a catalyst to helping them improve their services. Marlyn Dias, Admin Training Assistant, therefore organised with the QI Department a half-day practical masterclass called ‘Leadership for Improvement – Habits of an Improver’. As a QI coach in training herself, Marlyn didn’t hesitate to co-facilitate the session with Auz Chitewe (Associate Director of QI) on… Read More

The BMJ has published a report by seven of our medical trainees at the Newham Centre for Mental Health on an improvement project which show that digitalisation and centralisation of the handover document using cost-free, familiar software improves performance and is easy to use.  

Fostering an Improvement Culture: Learning from East London NHS Foundation Trust’s Improvement Journey Over 10 Years (IHI, 2024).

This publication by the Institute for Healthcare Improvement (IHI) describes ELFT’s 10 years of experience with learning how to apply quality improvement throughout the organisation and embed a culture of improvement, in partnership with the Institute for Healthcare Improvement. The report reflects on the improvement journey and learning thus far, informed by interviews with nearly… Read More

Improving availability and accuracy of the junior doctors’ on-call handover through digitalisation

Statistical Process Control

Temporal pacing of outcomes for improving patient flow: Design science research in a National Health Service hospital

Standard Guidance for Engagement and Observation Change Ideas

Daily Improvement

Building capacity and capability for quality improvement: developing an organisational approach

There has been an increase in the adoption of quality improvement methods to tackle complex problems in healthcare. One of the key requisites for sustainable quality improvement is ensuring that organisations have the capacity and capability to make these changes effectively. This article uses a case study methodology to describe the learning from 9 years… Read More

The ELFT Guide to Improving Demand, Capacity, Backlogs and Waiting Times

Optimising patient flow to ensure care is delivered in the right location at the right time is essential to delivering safe, high-quality, patient-centred care. In the wake of the Covid-19 pandemic, many clinical teams at East London NHS Foundation Trust (ELFT) faced growing demand for their services and long waiting lists for people to receive… Read More

Recovery Plan Template

Click on the link below to download the Recovery Plan Template. Recovery Plan Template

Latest Publication on How to use Quality Improvement to improving wellbeing and joy in work

Wondering how to use QI to help teams improve their wellbeing and joy at work? Then ELFT’s work to use Quality Improvement (QI) to help teams tackle this has been published in the British Journal of Healthcare Management. The peer reviewed paper describes learning from 86 teams from across all parts of ELFT including clinical and non-clinical… Read More

Building an organisational culture of continuous improvement

Key points • The evaluation of the NHS partnership with Virginia Mason Institute, which examined how five NHS trusts in England attempted to build a culture of continuous improvement, provides important lessons about how to plan and implement an organisation-wide approach to improvement. This long read outlines some of the key learning from the evaluation… Read More

Using Quality Improvement to deliver a systematic organisational approach to enjoying work in healthcare

Abstract Staff wellbeing is increasingly linked to good outcomes for service users in healthcare. Therefore, it is important for organisations to find ways to focus on wellbeing and staff experience at work. This article shares learning from 5 years of using the Institute for Healthcare Improvement’s joy in work framework, coupled with quality improvement methods… Read More