Daily Improvement

Building capacity and capability for quality improvement: developing an organisational approach

There has been an increase in the adoption of quality improvement methods to tackle complex problems in healthcare. One of the key requisites for sustainable quality improvement is ensuring that organisations have the capacity and capability to make these changes effectively. This article uses a case study methodology to describe the learning from 9 years… Read More

The ELFT Guide to Improving Demand, Capacity, Backlogs and Waiting Times

Optimising patient flow to ensure care is delivered in the right location at the right time is essential to delivering safe, high-quality, patient-centred care. In the wake of the Covid-19 pandemic, many clinical teams at East London NHS Foundation Trust (ELFT) faced growing demand for their services and long waiting lists for people to receive… Read More

Recovery Plan Template

Click on the link below to download the Recovery Plan Template. Recovery Plan Template

Latest Publication on How to use Quality Improvement to improving wellbeing and joy in work

Wondering how to use QI to help teams improve their wellbeing and joy at work? Then ELFT’s work to use Quality Improvement (QI) to help teams tackle this has been published in the British Journal of Healthcare Management. The peer reviewed paper describes learning from 86 teams from across all parts of ELFT including clinical and non-clinical… Read More

Building an organisational culture of continuous improvement

Key points • The evaluation of the NHS partnership with Virginia Mason Institute, which examined how five NHS trusts in England attempted to build a culture of continuous improvement, provides important lessons about how to plan and implement an organisation-wide approach to improvement. This long read outlines some of the key learning from the evaluation… Read More

Using Quality Improvement to deliver a systematic organisational approach to enjoying work in healthcare

Abstract Staff wellbeing is increasingly linked to good outcomes for service users in healthcare. Therefore, it is important for organisations to find ways to focus on wellbeing and staff experience at work. This article shares learning from 5 years of using the Institute for Healthcare Improvement’s joy in work framework, coupled with quality improvement methods… Read More

Improving access to Hackney Integrated Learning Disability Service

Aims: Improving access to Hackney Integrated Learning Disability Service (ILDS) using quality improvement (QI) methodology by reducing the time taken to complete eligibility assessment by 50% by April 2021, while improving service user and staff experience. Background: Referrals to ILDS require assessment of eligibility. It was noted that there was significant waiting time between referral… Read More

ImproveWell Insights

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Quality improvement in practice—part two: applying the joy in work framework to healthcare

As healthcare systems emerge from the COVID-19 pandemic and begin the process of recovery and rebuilding, it is more important than ever to find systematic ways to ensure that all healthcare staff are focusing on their wellbeing, are able to reflect on new ways of working and find methods to improve their experience at work…. Read More

IHI Achieving Health Equity White Paper

Tackling the wider social determinants of health and health inequalities evidence from systematic reviews

All Quality Improvement Is Health Equity Work Designing Improvement to Reduce Disparities

Leveraging Quality Improvement to Achieve Equity in Health Care

An Equity Agenda for the Field of Health Care Quality Improvement

Using rising tides to lift all boats Equity-focused quality improvement as a tool to reduce neonatal health disparities

The Quintuple Aim for Health Care Improvement

Achieving Equity Through Quality Improvement

Improving referrals to community mental health services in the liaison setting

The East London Foundation Trust (ELFT) psychiatric liaison team (PLT) at Newham University Hospital (NUH) is responsible for referring adult patients they have reviewed, to community mental health services on discharge where appropriate, and also notifying their existing team for follow-up on discharge when already under the care of community service. This should then lead… Read More

Conducting Health Equity Data Analysis

There is a lot of data available to help you understand inequities in the communities your serve. However sometimes it’s difficult to know where to start with this. This guide is intended to provide a brief overview to support the use of data in understanding equities. It covers What data to use to help you… Read More