News & Updates

Enjoying Work February Learning Session

1 March 2021



Tufte’s Design Principles

24 February 2021

In this short video, find out how to improve the visual design of your charts to make them simple but detailed, enabling people to understand them more quickly. All using Tufte’s design principles.    



Backlog Recovery Plan Template

15 February 2021

    This Backlog Recovery Plan Template can be used to help you identify performance and backlog issues in your service and develop a robust plan to counter issues, by looking at demand and capacity – and calculating the trajectory for recovery based on this. Completing this template will aid you to see the issue… Read More


Backlog Recovery Plan Template

Putting improvement in everyone’s hands: opening up healthcare improvement by simplifying, supporting and refocusing on core purpose

Inpatient MH analytics APP – How to guide

25 January 2021


Inpatient MH analytics APP – How to guide

Quality at East London NHS Foundation Trust

19 January 2021

This video explains how we define quality at East London NHS Foundation Trust and how we use quality improvement and quality assurance to help us.



Welcome to East London Foundation Trust

15 January 2021

This video explains what quality improvement and assurance are at East London Foundation Trust and how you can prepare to join us as a new starter. Make sure you register to attend Pocket QI training, you can do this here.



Enjoying Work January Learning Session

14 January 2021



Enjoying Work Cohort 4 – Storytelling Festival

18 December 2020

Project Pack    


Enjoying Work Cohort 4 – Storytelling Festival

Improving smoking cessation in first episode psychosis: a quality improvement project by the City & Hackney Early and Quick Intervention Psychosis (EQUIP)

11 December 2020

Smoking tobacco is a major public health issue and a significant cause of increased mortality. People with a first episode of psychosis are more likely to smoke and the subgroup that goes on to have schizophrenia will have a significantly reduced life expectancy to the general population. The City & Hackney Early and Quick Intervention… Read More


Improving smoking cessation in first episode psychosis: a quality improvement project by the City & Hackney Early and Quick Intervention Psychosis (EQUIP)

Quality improvement at East London NHS Foundation Trust: the pathway to embedding lasting change

4 December 2020

This piece reflects on the Trust’s transformation and its approach. It provides many examples and discusses several of the associated challenges in building and sustaining QI momentum. It is the result of a range of perspectives from staff involved in planning and building large-scale QI capability. It contextualises QI’s current status in UK mental healthcare…. Read More


Quality improvement at East London NHS Foundation Trust: the pathway to embedding lasting change

An Interview with Improvement Coaches

26 November 2020

Cohort 6 of the Improvement Coaching Programme (ICP) are well on their way to becoming fully qualified coaches. Watch this video to hear why coaching is fundamental to help improving our services and what you should do if you have an improvement idea.



Enjoying Work Cohort 4 Learning Set 3

24 November 2020

  Here are some useful resources: Please click on the titles below to reveal more… Learning Sesson Summary Slides      


Enjoying Work Cohort 4 Learning Set 3

To improve the communication between a community mental health team and its service users, their families and carers

23 November 2020

This article describes the application of quality improvement (QI) to solve a long-standing, ongoing problem where service users or their carers felt they were not given enough information regarding diagnosis and medication during clinic assessments in a community mental health setting. Service users and carers had shared feedback that some of the information documented on… Read More


To improve the communication between a community mental health team and its service users, their families and carers

Pulse Survey Template

20 November 2020

Use this pulse survey template to help you team with evaluation. Click on image to download template.


Pulse Survey Template

Data Collection Planning Template

20 November 2020

Use this tool to help you and your team plan how, what and when to collect your data. Click on image to download template.


Data Collection Planning Template

Leadership Behaviour and Actions

20 November 2020



ELFT Employee Wellbeing

20 November 2020

Find a simple summary of how the ELFT Employee Assistance programme can support you with your physical, emotional, financial, social and environmental health. Care First 0800 174 319 Please direct any queries to Elft.employee.engage@nhs.net


ELFT Employee Wellbeing

Improving Access and Flow in CAMHS

20 November 2020

Long waiting times for Child and Adolescent Mental Health Services (CAMHS) have been linked to poorer outcomes for those seeking care. CAMHS teams in England have seen recent increases in referrals, resulting in challenging waiting times nationally. Although recent health policy has brought an increase in funding and staffing, it is believed that only 25%… Read More


Improving Access and Flow in CAMHS

Organisational Evidence-Based and Promising Practices for Improving Clinician Well-Being

4 November 2020

Clinician burnout is an occupational syndrome driven by the work environment. An organization seeking to reduce burnout and improve well-being among its clinicians can create a better work environment by aligning its commitments, leadership structures, policies, and actions with evidence-based and promising best practices. In this discussion paper, the authors outline organizational approaches that focus… Read More


Organisational Evidence-Based and Promising Practices for Improving Clinician Well-Being

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