10 conversations for 10 years
- Overview
- Ep 1 | Infrastructure for Improvement | Celebrating 10 years of QI at ELFT
- Ep 2 | Role of executive leadership in adopting improvement | Celebrating 10 years of QI at ELFT
- Ep3 Role of the Board | Celebrating 10 years of QI at ELFT
- Quality Improvement | Ep4 Leadership for Improvement| Celebrating 10 years of QI at ELFT
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To mark 10 years of applying quality improvement at East London NHS Foundation Trust, we have created a collection of “10 conversations for 10 years” – a reflection on the last decade of learning, and a look to the future of the field of healthcare improvement. Join Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado, Vice President at IHI, for these ten stimulating conversations with improvement leaders, at ELFT and across the globe – available on YouTube and major podcast platforms.
Ep 1 | Infrastructure for Improvement | Celebrating 10 years of QI at ELFT
Discover how the infrastructure for Quality Improvement at East London NHS Foundation Trust (ELFT) has evolved, and what enables and supports teams and individuals to apply improvement in their daily work. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, Pedro Delgado from the Institute for Healthcare Improvement and Auzewell Chitewe, Katherine Brittin and Tim Gill from the QI team at ELFT, as they delve into ELFT’s distinctive approach to integrating Quality Improvement throughout the Trust.
Explore the concept of infrastructure for improvement, as it relates to people, skills and resources. How can we motivate people to engage in improvement work, foster the development of necessary skills, and create time and space for improvement initiatives? What practical issues have we had to overcome?
The episode delves into how ELFT’s improvement infrastructure has evolved from a small central team with a website introducing Quality Improvement, to a deep support structure wrapped around teams as they work through complex problems. The team outline the barriers, opportunities and the iterative process required to make sure that our quality improvement efforts at scale are supported by a sufficiently robust and capable infrastructure.
Learn how ELFT’s leadership structure and the decision to decentralise improvement has helped people to adopt a culture of curiosity and continuous learning across the organisation and across leadership at all levels.
Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust.
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Ep 2 | Role of executive leadership in adopting improvement | Celebrating 10 years of QI at ELFT
Discover how adopting Quality Improvement impacts on the day-to-day behaviours and work practices of an executive and delve into the leadership behaviours that support improvement.
Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, Pedro Delgado, Vice President at the Institute for Healthcare Improvement, Kevin Cleary, formerly Chief Medical Officer at ELFT, Steven Course, formerly Chief Finance Officer at ELFT, Mohit Venkataram, Executive Commercial Director at ELFT and Lorraine Sunduza who has been Chief Nurse and is now interim Chief Executive at ELFT.
Explore how the executive team at ELFT have navigated the transition from an assurance-oriented model of leadership towards an improvement way of leading. How have they ensured succession planning and sustained this at executive level?
Investigate how the executive team consciously watches for signs of complacency and learn how they strengthen their approach to continuous improvement.
Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust:
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Ep3 Role of the Board | Celebrating 10 years of QI at ELFT
Explore the role of the board in leading improvement. Consider how to help a board see the relevance and need for quality improvement and delve into the transition that a board needs to make as it evolves to adopt an improvement approach.
Examine what has enabled the ELFT board to retain an improvement mindset and approach over so many years.
With the introduction of the shared NHS improvement approach, NHS IMPACT, examine the issues that providers, systems and regions will be grappling with and how to support the adoption of improvement.
Dr Amar Shah, Chief Quality Officer at ELFT hosts a discussion featuring Marie Gabriel, Chair of North East London Integrated Care Board and formerly Chair of ELFT (2012-2020), and Dr Navina Evans, Chief Workforce, Training and Education Officer, NHS England and formerly CEO of ELFT (2016-2020). They share their reflections on their time as part of the ELFT improvement journey.
Watch all of our ‘10 Conversations for 10 Years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust.
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Quality Improvement | Ep4 Leadership for Improvement| Celebrating 10 years of QI at ELFT
What are the key challenges for leaders in health and care today, and how can improvement be helpful in tackling these? Discover how high impact leadership behaviours can support system-wide improvement.
Explore the behaviours healthcare leaders need to demonstrate to lead in today’s world, as we delve into what is required to lead in a way that cultivates a culture of continuous improvement.
Consider how leaders can create an environment where people have the time to deliver transformation and improvement and learn what embedding improvement means in terms of how an organisation functions.
Join a discussion featuring Hugh McCaughey, formerly National Director of Improvement at NHS England, co-hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust, and Pedro Delgado, Vice President at the Institute for Healthcare Improvement.
Watch all of our ‘10 Conversations for 10 Years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust.
This is useful for sharing just this resource rather than the whole collection