News & Updates

Raquel Williams

31 December 2020

Raquel is a Senior Project Manager and a QI Coach. Raquel’s current role covers children and young people mental health transformation projects of work within Tower Hamlets, project managing through transformation cycles. Throughout her 8 years in the NHS she has worked across various acute, community health, and health arm’s-length body settings, as a registered… Read More


Raquel Williams

Sophia Ulhaq

31 December 2020

Sophia is a QI Sponsor. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression… Read More



Mathew Ganda

16 October 2020

Mathew is a QI Coach. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project… Read More



Niki Scott

13 July 2020

Niki is a People Participation Lead for our Children’s Services. People Participation is about helping our service users and their carers to have a say in how we run the Trust. But more than that, it is also about working together so that we can offer a better service for all. Contact us


Niki Scott

Jo Meehan

15 June 2020

A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression (not outcomes) Their responsibilities are:… Read More



Cath Heaney

17 February 2020

Catherine Heaney is an Improvement Advisor in the Quality Improvement department supporting our Specialist Services directorate: Addictions, Child & Adolescent Mental Health Services (CAMHS), Primary Care & Specialist Psychological Services (also known as IAPT) and Specialist Child & Young Person Services (SCYPS). Cath joined the Trust in December 2019, following 19 years in the NHS…. Read More


Cath Heaney

Steffney Kamara

11 June 2019

Steffney Kamara is a Clinical Service Manager and QI Coach for Newham CAMHS. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI… Read More



Sarah Wilson

1 June 2018

Sarah is a Services Director and QI Sponsor. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable… Read More



Fiona Stockley

16 May 2018

Fiona is a Business Performance Manager and QI coach for City & Hackney CAMHS & SCYPS. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and… Read More


Fiona Stockley

Rory Reynolds

14 May 2018

Rory Reynolds is a Specialist CAMHS Clinician, and QI coach for Bedfordshire CAMHS. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI… Read More


Rory Reynolds

Heather Heseltine

27 April 2017

Heather is a Quality and Performance Lead and a QI Coach. Heather works closely with Bedfordshire and Luton CAMHS to support with collecting and sharing data at all levels. she work with teams to help with RiO recording to ensure we can evidence all the hard work they do with young people.Heather has worked in… Read More


Heather Heseltine

Alan Strachan

20 October 2016

Alan is a People Participation Lead for our Children’s Services. People Participation is about helping our service users and their carers to have a say in how we run the Trust. But more than that, it is also about working together so that we can offer a better service for all. Contact us


Alan Strachan

Rafik Refaat

19 October 2016

Rafik is a Children’s and Adolescent Consultant Psychiatrist and Clinical Director for COBORN Adolescent Services. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of… Read More


Rafik Refaat

Priti Patel

19 October 2016

Priti is a Consultant Child & Adolescent Psychiatrist. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable… Read More



Cathy Lavelle

19 October 2016

Cathy is a Clinical Director and a QI Sponsor. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI… Read More



Jyothi Nadarajan

13 October 2016

Jyothi Nadarajan is a Lead Occupational Therapist, and a QI Coach for Newham CAMHS. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using… Read More


Jyothi Nadarajan

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