News & Updates

Improving BME service user experience

26 May 2017

A new patient experience project is underway on Ruth Seifert Ward, City and Hackney On Thursday 25th May, the project team on Ruth Seifert Ward , developed the measurement plan and driver diagram for the team’s new project on improving service user experience. The team have already conducted interviews with service users and discussed the… Read More



Building capacity and capability – The REALLY BIG challenge

10 May 2017

Dr Amar Shah, ELFT and Dr David Williams, IHI delivered this session during the 2017 International Forum on Quality & Safety in Healthcare conference. For more video presentations from the 2017 event please visit our International Forum Collection>>



Improving patient experience of the continence service

4 May 2017

Amee Smart, Administrator at the Enebiri clinic and QI project team member for”Improving the experience of the continence service” spoke to Bernadette about her experiences of QI and the QI project story   How did you get involved in quality improvement? Our manager first brought QI to our attention when we were discussing issues within… Read More



The Grand Unveiling of Newham’s QI Wall

3 May 2017

On the 26th April our Trust Chair, Marie Gabriel joined service users, carers , staff and international visitors for the unveiling of Newham’s Quality Improvement wall. Over the last few months ELFT service users, carers and staff have been working together with Jonny Glover, a local artist, to create a QI visibility wall at Newham Centre… Read More



ELFT Experience Day

3 May 2017

On 26 April 2017 ELFT hosted 150 international visitors on an Experience Day as part of the International Forum on Quality & Safety in Healthcare event in London. Visitors attended from a variety of countries, including; Angola, Australia, New Zealand, Scotland, Singapore, Denmark, Sweden, Canada, Finland and Norway During the morning session delegates heard more… Read More



Quality Improvement (QI): What drives this?

1 May 2017

Thana, an ELFT Expert by Experience writes about his experiences at the International Forum on Quality and Safety in Healthcare and of getting involved with quality improvement at East London Foundation Trust Many of us are engaged in improving our lives to make it easier for both ourselves and for other people. The challenge in… Read More


Quality Improvement (QI): What drives this?

My QI Story

20 April 2017

Hello, I’m Erayna, Chair of the Service User and Carer Quality Improvement Steering group, I just wanted to write a quick blog to introduce myself, tell you more about how I got involved and how you can too. Going back a couple of years I started hearing more about QI at the Trust. These two… Read More


My QI Story

My Quality Improvement Journey…

7 April 2017

Bernadette Tilley, QI Communications and Events management Lead, interviewed Holly Smith; ex service user and QI project team member for Gold Standard Environments, about her QI experiences and journey so far…   I was on Gardner ward as a service user just over a year ago. When I was on the ward I was struck… Read More



Our Annual QI Conference

4 April 2017

We held our Annual QI Conference in East London on Friday 31 March. The event brought together staff, service users, carers and interested external partners to celebrate from 3 years of QI at ELFT. After a welcome address from Mary Elford, ELFT Vice Chair, Dr Amar Shah and James Innes gave an overview of the… Read More


Our Annual QI Conference

Congratulations to our Wave 6 ISIA graduates!

21 March 2017

Its been a busy couple of weeks for QI at ELFT. Last week our Wave 5 Improvement Science in Action trainees graduated in Bedfordshire & Luton, this week our Wave 6 trainees graduated too! Our sixth wave of ISIA began in October with a three day workshop at Leyton Town Hall, and over the last… Read More


Congratulations to our Wave 6 ISIA graduates!

Congratulations to Wave 5 ISIA Graduates

15 March 2017

On Tuesday 14 March 2017 our Wave 5 Improvement Science in Action (ISIA) trainees in Bedfordshire & Luton graduated from this six month QI learning programme. Over this period they have been working on a variety of quality improvement work across the two Directorates. The final learning set and graduation day was a great opportunity… Read More



Bringing Research and QI together

21 February 2017

Prof Frank Röhricht Dr Amar Shah We have a unique richness of research and improvement expertise now at ELFT, spread across all parts of the organisation. This puts us in a great position to be able… Read More



Copyright © 2017 East London Foundation Trust. All rights reserved.

Subscribe to our newsletter