News & Updates

Becoming an improvement leader: Wave 7 project stories

20 February 2018

Discover how people have evolved through their QI training journey and practical learning. Those taking part in the Improvement Leaders’ Programme spend eight months immersed in practical Quality Improvement learning. The course covers the basics of QI, useful tools, measurement and data analysis, driver diagrams, PDSA, reliability, implementing and spreading results, and learning from other… Read More



The power of learning: Rozi Hamilton’s perspective

20 February 2018

How learning and development helps shape ELFT’s QI model and empowers individuals Training and development are a huge part of the Quality Improvement model in place at East London NHS Foundation Trust (ELFT). Achieving improvement is not an easy task, so it is paramount that people involved in this process – staff, service users and… Read More



Call for volunteers – Conference planning + ELFT Beats! drumming group

15 February 2018

Want to gain experience in event delivery? Want a chance to perform with our very own ELFT Beats! Drummers (who performed at the Staff Awards at the Barbican)? If you said yes to one of those questions this might be the right opportunity for you. You can choose one or both of the below: Conference… Read More



My journey in preparation to engage with a QI Project

1 February 2018

Thana Narashiman, QI Communications Assistant, interviewed; Expert by Experience client Sonia on 17 July 2017, about her personal journey which she has gratefully shared.   This is my personal story…. I was going through a difficult time in my personal and professional life. I felt there was a breakdown in communications. I was worn and weary… Read More



Video: How is Community Health Newham involving a wider range of people in QI

26 January 2018

  Since starting Quality Improvement work, our Community Health Newham Directorate has increasingly engaged staff, service users, carers and external agencies to come together and work to improve their services. Watch this mini documentary, explaining the strategy driving this achievement and the impact it has had on their directorate. Visit our YouTube channel to watch the… Read More



Seeking volunteers for the Luton & Bedfordshire annual QI celebration!

26 January 2018

Are you interested in QI? Would you like some experience in event planning? Would you like a free lunch?! On 22nd May 2018 we will celebrate the progress and achievements of our quality improvement projects in Luton & Bedfordshire. Project teams, Directorate Leaders, interested staff, service users, carers, as well as guest speakers and other… Read More



Life QI: the central hub for Quality Improvement projects

25 January 2018

The platform links projects from across the trust and is a powerful learning tool. Words by Forid Alom, Quality Improvement Data Manager. East London NHS Foundation Trust (ELFT) has been using the Life QI platform since June 2015 to manage our Quality Improvement (QI) portfolio. Projects are proposed, approved and worked on through the platform…. Read More



Child and Adolescent Mental Health Services learning set using Skype for Business

22 January 2018

The communication platform allowed teams working in various locations to connect and share their experiences. Words by James Stafford (QI Darzi Fellow) and Marco Aurelio (Improvement Advisor) The number of referrals to community Child and Adolescent Mental Health Services (CAMHS) continues to rise nationwide, posing challenges to teams across the country. Over the past six… Read More



Connection and involvement towards violence reduction in City & Hackney

17 January 2018

Find out how collaborative work helped City & Hackney achieve an outstanding 57% reduction in violence across all adult mental health wards. Words by Kelly Gale, Improvement Advisor. City & Hackney Adult Mental Health Service began a project on Violence Reduction in the summer of 2016. Violence was an issue in varying degrees across all… Read More



Reducing Time Taken to Complete Neuropsychological Assessments in Memory Assessment Services in Luton and Bedfordshire

10 January 2018

Memory Assessment Services in Luton and Bedfordshire have been working hard to reduce time taken to complete neuropsychological assessment. Read more about their journey and achievement below. The Psychology members of four multidisciplinary Memory Assessment Service (MAS) Clinics across Luton and Bedfordshire, collaborated on a cross-clinic project to reduce the time taken to complete a neuropsychological… Read More



Successful QI project achieves waiting times reduction

21 December 2017

The Improving Access to Learning Disability OT Service established a QI project with the aim of reducing waiting times for all referrals to 18 weeks. Click on the image to read more details. A successful Quality Improvement (QI) project has achieved a sharp drop in times Learning Disability (LD) service users wait to access a… Read More



Trust Board QI Story: reducing waiting times at Luton CMHT Psychology service

21 December 2017

Dr Timothy Sporle, Consultant Clinical Psychologist, presented some results from the QI project aimed at reducing wait times for 1st appointments in Luton in the latest ELFT Trust Board meeting. The presentation is available below. The Luton Community Mental Health Team (CMHT) Psychology service has seen a 50% drop in first contact wait times over… Read More



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