News & Updates

Why do projects fail?

21 November 2017

The theme of our November QI Newsletter is one of persistence, learning from failure with QI and using that to progress towards your project aims and ambitions. We really liked this illustration by Sonia Sparkles on ‘Why do some projects fail?’ Take a look below and see if any of these experiences resonate with you…. Read More



How to keep going with QI when pressures mount

21 November 2017

Francisco Frasquilho, Improvement Advisor and QI Project Coach at Tower Hamlets, reflects on persistence and Quality Improvement, in collaboration with Project Leads Tamsin Black and Helen Healy The psychotherapy service (PTS) in Tower Hamlets began their Quality Improvement (QI) project on reducing therapy wait times in early 2016. With a new team operational lead and a keen… Read More



Quality Improvement in Newham

17 November 2017

Dr Dudley Manns, Clinical Director for Newham Adult Mental Health Services, and a QI Sponsor, writes about the journey his Directorate have been on with quality improvement over the last few years. The Quality Improvement journey in adult mental health services began in Newham in 2014 with three of our Directorate Management Team completing Wave… Read More



IHI reflect on their annual visit to ELFT

24 October 2017

In October 2017 our strategic partners, the IHI, returned to ELFT for their fourth annual visit. Derek Feeley, Pedro Delgado and Bob Lloyd met with service users and staff groups across the Trust to hear and see how QI is being embedded into the organisation.



Triple Aim: Improving the health of our local populations

18 October 2017

During the IHI visit last week, Derek Feeley shared IHI’s learning from many years of work in systems across the world, helping improving health, improving the experience of care and lowering the cost of care. There is a series of steps that has been found to be helpful in thinking about how to apply this… Read More



Introducing our Service User and Carer QI Project Meeting Role Plays

13 October 2017

In the lead up to the 2017 annual quality conference some of our service users and carers came together to plan an hour long conference breakout session. They developed a session that included information on getting involved with People Participation at ELFT. Also looking at opportunities, benefits and barriers for service users and carers involved… Read More



QI By Numbers

4 October 2017

Latest stats from the Quality Improvement Programme



Wave 7 Improvement Leaders’ Programme

3 October 2017

On 3 October around 120 ELFT staff came together for the beginning of their 6 month journey on the Improvement Leaders’ Programme or ILP for short. Teams from across the Trust spent a day at Shoreditch Town Hall developing the Quality Improvement projects they will be working on. On day 1 of the ILP programme… Read More



Annual IHI visit to ELFT

3 October 2017

On Wednesday 11th October we are delighted to welcome our partners from IHI to the Trust for a three day visit. This is the forth time Derek, Bob and Pedro have visited us in East London to offer support and guidance on our QI journey. Hundreds of staff, service users and carers will be meeting… Read More



Shaping Recovery in the Community

20 September 2017

Since the start of this year the Trust has been working alongside pilot sites in Tower Hamlets and Newham looking at improving the ways we deliver patient centred care. Each team began with a number of appreciative inquiry workshops around what they value in terms of patient care and what gets in the way, what… Read More


Shaping Recovery in the Community

Enjoying Work

20 September 2017

‘Enjoying Work’ Workstream Update In previous newsletters, we shared some of the Trust-wide priority areas that are being tackled collaboratively by several teams using QI (Quality Improvement) as the design framework. One such work-stream is “Enjoying Work”. Feedback from staff through different avenues, including the annual staff survey, has highlighted the need to improve the… Read More


Enjoying Work

Steve Swensen – Report on Leadership development events

20 September 2017

By Marco Aurelio and Auzewell Chitewe The 2016 NHS Staff Survey showed us that we have made significant progress as an organisation in terms of staff engagement. We are committed to making further progress in the areas we have improved in, such as recognition and value of staff by managers and the organisation. Additionally, we… Read More


Steve Swensen – Report on Leadership development events

Copyright © 2017 East London Foundation Trust. All rights reserved.

Subscribe to our newsletter