News & Updates

The benefits of service user (SU) led projects and having multiple SU’s on the team

8 December 2023

By James Xavier, People Participation & Chloe Preston, Improvement Advisor In this 3 minute video, James, a People Participation Expert by Experience, discusses his experience of leading a Quality Improvement (QI) Project, and his top tips for service-users who would like to do the same. James is currently undertaking the Improvement Leaders Programme, equipping him… Read More



Interview with Michael and Sara at day two of the Improvement Leaders’ Programme (ILP)

8 December 2023

By Michael Adams Staff Nurse & Sara Marsili, Primary Care Communications Manager In the video below, Michael and Sarah discuss their experience on day 2 of ILP, what they learned and how they wile applying this to their improvement projects.



A Collection of Illustrations about the Observation and Therapeutic Engagement Works in Shoreditch Ward

8 December 2023

By seven Shoreditch Ward service users and compiled by Brenda Abrah (Specialist Occupational Therapist), Bekezela Ndiweni (Clinical Nurse Manager) and William Diaz (Improvement Advisor) In this 5-minute read, explore seven Service Users’ (SU) thoughts and feelings, depicted through illustrations, around the observation and therapeutic engagement work on Shoreditch Ward in the Forensic directorate. The team… Read More



A service user shares his experience being part of the therapeutic engagement work in City & Hackney

8 December 2023

Watch below as Renato describes the experience of being part of the therapeutic engagement work in City & Hackney.  


A service user shares his experience being part of the therapeutic engagement work in City & Hackney

Using the Broset Violence Checklist to assess the risk of violence on Galaxy ward

8 December 2023

Written by Racheal Kafero, Clinical Nurse Manager on Galaxy ward, and Matthew Oultram, Improvement Advisor The Broset Violence checklist (BVC) is a structured risk assessment tool used by clinicians to assess the risk of violence. The BVC is part of the Safety Culture Bundle which was introduced at ELFT following a successful programme of work… Read More


Using the Broset Violence Checklist to assess the risk of violence on Galaxy ward

My Experience of the Improvement Leaders Programme

29 November 2023

By Raguraman (Ram) Padmanabhan, our Interim Head of Therapies for Community Health Services in Newham Ram shares his experience of day 2 of the Improvement Leaders Programme. Ram talks about the learning and networking from day 2, and how he will take this back to his team.



Service Users Reflect on Therapeutic Engagement & Observations Work in Tower Hamlets

29 November 2023

By Sarah McAllister (Senior Improvement Advisor) and three service users from Tower Hamlets In Tower Hamlets, quality improvement (QI) work is changing the landscape of therapeutic engagement and observations. Service users and carers are at the heart of this journey. In this 3-minute read, three service users share their perspectives on why this work is… Read More



Newham Talking Therapies – QI project to increase the numbers of referrals from young black men aged 18-25

18 October 2023

By Rachel Glover – Senior Psychological Wellbeing Practitioner The journey began in 2021 and was inspired by a service audit completed using the Black Asian Minority Ethnic BABCP positive practice guideline, which evaluated best practices across IAPT services with a focus on race. The audit highlighted a lack of representation from Black males in Newham,… Read More



Improving trauma-informed support during pregnancy to women and birthing people from Black, Asian and other minority ethnic backgrounds with moderate to severe fear of birth (tokophobia)

12 October 2023

By Dr Amanda Spong (Principle Clinical Psychologist), Zareen Kazim (Assistant Psychologist), and Linnea Miklaucich (Improvement Advisor) Tokophobia represents a profound fear of childbirth. Women and birthing people who experience adverse events during childbirth have an increased risk of developing tokophobia in subsequent pregnancies. The risks of adverse events are higher for women and birthing people… Read More



Transforming Dual Diagnosis Care: Fostering Collaboration for Improved Service User Experience

12 October 2023

By Chloe Preston, Improvement Advisor In this 5-minute read, learn how CMHTs in Luton are working collaboratively with external organisations to improve the care of dual-diagnosis service users. There is a growing recognition of the profound challenges faced by individuals coping with both mental health issues and substance misuse. These individuals often endure some of… Read More



Enhancing the Role and Recognition of SAS Doctors in ELFT

12 October 2023

A dedicated team of Specialist, Associate Specialist, and Specialty (SAS) Doctors have started a project to address a pressing equity issue around their treatment and recognition. This initiative seeks to empower SAS Doctors, contributing to reshape the healthcare landscape and improve patient care. The Equity Issue: The central issue that the ELFT team is tackling… Read More



Are Questionnaires Fit for Purpose? New Project Aims to Adapt New Approach in Autism Service

12 October 2023

By Dr. Guy Ansah-Palmer (Locum Specialty Doctor in Aldgate and Moorgate Wards) with contribution from William Diaz (Improvement Advisor) Problem All service users on Aldgate Ward have a diagnosis of autism as well as, in some cases, comorbid mental illness. It was recently highlighted that the standardised questionnaires (Warwick-Edinburgh Mental Wellbeing Scale (WEMWS), the Simple… Read More


Are Questionnaires Fit for Purpose? New Project Aims to Adapt New Approach in Autism Service

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