News & Updates

Enjoying Work – A Trust QI Priority

27 March 2018

Several teams have been testing and helping refine a learning system which brings together methods, resources and peers to help teams work on improving the experience of staff and enable people to enjoy their work. We are now extending this learning system to bring in more teams from across the Trust. Here are the details:     To view the… Read More



Luton Wellbeing Service: achieving enjoyment at work through engagement and communication

15 March 2018

In this blog, the Enjoying Work QI team at Luton Wellbeing Service share their journey towards increasing the percentage of staff having a good day at work from 55% to 75% in four months. Words by Kelly Gale (Improvement Advisor) and Sharon Gugerly (Project Lead). Luton Wellbeing Service was one of services at East London NHS Foundation Trust… Read More



Pursuing enjoyment at work within the ELFT Quality Improvement team

15 March 2018

In this blog, Deeksha Mehta, QI Principle Information Analyst and Project Lead, shares her experience with the Enjoying Work project. We began thinking about improving our enjoyment at work when we kicked of a whole team project in June 2017. Initially we undertook an appreciative inquiry and began to gather some baseline data about whether… Read More



QI Project Story: City and Hackney Home Treatment Team

14 March 2018

In this video, Florence Agyemang reflects on her team’s journey in the process of reducing the rate of undocumented medication doses in the City & Hackney Home Treatment Team. Florence Agyemang, a Clinical Lead in the City and Hackney Home Treatment Team, is taking part in Wave 7 of the Improvement Leaders’ Programme, which is… Read More



QI Project Story: Bridging the Bedford Gap

7 March 2018

Read about how the team overcame challenges and are celebrating achievements in this blog by Felicity Stocker, Satwinder Kaur, James Patrick, Kamila Naseova, Kay Sookun and Evri Anagnostara. The Bridging the Bedford Gap project aims to raise awareness of the Bedfordshire (and Luton) Recovery College (RC), and improving access to it. It aims to encourage diversity, promoting People Participation… Read More



QI Project Story: Improving the disciplinary process at ELFT

5 March 2018

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Becoming an improvement leader: Wave 7 project stories

20 February 2018

Discover how people have evolved through their QI training journey and practical learning. Those taking part in the Improvement Leaders’ Programme spend eight months immersed in practical Quality Improvement learning. The course covers the basics of QI, useful tools, measurement and data analysis, driver diagrams, PDSA, reliability, implementing and spreading results, and learning from other… Read More



The power of learning: Rozi Hamilton’s perspective

20 February 2018

How learning and development helps shape ELFT’s QI model and empowers individuals Training and development are a huge part of the Quality Improvement model in place at East London NHS Foundation Trust (ELFT). Achieving improvement is not an easy task, so it is paramount that people involved in this process – staff, service users and… Read More



Call for volunteers – Conference planning + ELFT Beats! drumming group

15 February 2018

Want to gain experience in event delivery? Want a chance to perform with our very own ELFT Beats! Drummers (who performed at the Staff Awards at the Barbican)? If you said yes to one of those questions this might be the right opportunity for you. You can choose one or both of the below: Conference… Read More



My journey in preparation to engage with a QI Project

1 February 2018

Thana Narashiman, QI Communications Assistant, interviewed; Expert by Experience client Sonia on 17 July 2017, about her personal journey which she has gratefully shared.   This is my personal story…. I was going through a difficult time in my personal and professional life. I felt there was a breakdown in communications. I was worn and weary… Read More



Video: How is Community Health Newham involving a wider range of people in QI

26 January 2018

  Since starting Quality Improvement work, our Community Health Newham Directorate has increasingly engaged staff, service users, carers and external agencies to come together and work to improve their services. Watch this mini documentary, explaining the strategy driving this achievement and the impact it has had on their directorate. Visit our YouTube channel to watch the… Read More



Seeking volunteers for the Luton & Bedfordshire annual QI celebration!

26 January 2018

Are you interested in QI? Would you like some experience in event planning? Would you like a free lunch?! On 22nd May 2018 we will celebrate the progress and achievements of our quality improvement projects in Luton & Bedfordshire. Project teams, Directorate Leaders, interested staff, service users, carers, as well as guest speakers and other… Read More



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