Flip the Triangle: using quality improvement methods to embed a positive behaviour support approach on a medium secure forensic ward for men with intellectual disabilities

Incidents of violence and aggression are serious concerns on a secure ward for people with intellectual disabilities and are often met with increases in physical and restrictive interventions. However, these interventions are usually high risk for both patients and staff and are ineffectual in promoting long-term behaviour change. Quality improvement methods helped the project increase… Read More

Enjoying Work Driver Diagram

This driver diagram can be used to help you in your Enjoying Work QI project. Click on the image to download the template, or click here.

Achieving the Triple Aim through the Systematic Application of Quality Improvement

The triple aim is defined as the simultaneous pursuit of improvement across three areas: population health outcomes, quality of care and value for the system. Since the triple aim framework was first introduced in 2008, it has been applied in various contexts across several countries. This article, the third in a three-part series about applying… Read More

Enjoying Work Cohort 5 – September Learning Session

    Please click on the titles below to reveal more… September Learning Session Data Dashboard

IHI What Matters to You Conversation Guide

This resource is intended to help leaders guide conversations with colleagues about “What matters to you?”

Creating Learning Systems

Applying quality improvement methods to solve complex quality issues involves people deeply. People discover solutions, test and adapt ideas, thereby giving them autonomy and control over the system in which they work. Focusing quality improvement on what matters most for staff and service users creates the opportunity to bring a deeper sense of meaning and… Read More

Aiming beyond equality to reach equity: the promise and challenge of quality improvement

Quality improvement must move beyond only measuring average quality and change and focus on equity to support achieving the quality needed for effective universal health coverage, argue Lisa Hirschhorn and colleagues in this paper published in the BMJ.

Introductory to Enjoying Work – Cohort 5

We hope you were encouraged by the session and found it useful to hear about the journey we will be going on together and the support available. To make it easier for you to refer back to the content, resources and actions from the learning sessions, we have put everything on this webpage. Feel free… Read More

Enjoying Work Cohort 4 – Celebration event

Forensics Admin – Changes to Working Patterns to Minimise travel and the Spread of Infection

At the start of the Covid outbreak, Forensics admin needed to make a drastic chnages to their working pattern to minimise travel and the spread of infection. Learn more>>>

Quality Compliance and Performance – Improve Experience from Working from Home

Covid19 struck and the Quality Compliance and Performance team found themselves working remotely with no social time with colleagues, long hours sitting still and far fewer steps on the pedometer! Learn more>>>

Provocation Tools

Please find slides shared on Provocation Tools at our Improvement Leaders’ Programme. You can also try this exercise on using Random Words as Provocation here >>

The Deep Dive

ABC Nightline video looking at the IDEO Shopping Cart

Turn a Good Idea Into a Great One With the ‘Six Thinking Hats’

The Six Thinking Hats can transform your idea from something mediocre to something good, and from something good to something that could change your life.

Accelerating Population Health Improvement

In this paper published by the BMJ, Pedro Delgado and colleagues describe how applying improvement methods to working with populations could help close equity gaps. As the covid-19 pandemic shines a bright light on longstanding health equity gaps, one concerted action around social determinants of health to close these gaps continues to increase. Improvement methods… Read More

Forensics Admin Project Team – Implementation

The Forensics Admin Project Team shared their Enjoying Work project. They tested many ideas and found that Star of the month and working remotely 2 days a week were the most important to the team. Their next steps were to think about how to make these 2 ideas business as usual. They also went through… Read More

Enjoying Work May Learning Session

Day 5 – ILP Wave 10

Day 5 – Participant Guide

Day 4 – ILP Wave 10

Day 4 – Participants’ Guide

Day 3 – ILP Wave 10

Day 3 – Participant’s Guide