News & Updates
Increasing People Participation in Bedfordshire Community Health Services
27 October 2021
By Nicola Ballingall, Improvement Advisor and Carole Green, People Participation Lead In this 6-minute read learn how, in 11 months, a QI project team successfully increased the number of service users involved in Bedfordshire Community Health Services from 8 to a total of 37. Do you want to increase service user involvement in your… Read More
Improving Access to Newham Learning Disabilities team
6 October 2021
By Susan Alfred, Improvement Advisor and Rachel James, Speech and Language Therapist “I met with a carer – they had to tell me, just as they have told many health professionals before, all about their journey. They seemed frustrated having to repeat this again and again” Newham Learning Disabilities team (NHLD) Team member What was the Quality Issue?… Read More
Applying Quality Improvement methods to optimise flow, demand & capacity
1 October 2021
By Auz Chitewe, Associate Director of Quality Improvement Across the organisation, many services are looking at how to manage demand for services, capacity to deliver the service and flow of service provision across the system. Due to increased numbers of referrals and the effects of having to prioritise the acute phase of the pandemic, more… Read More
