News & Updates

Using Quality Improvement to make a difference for ELFT LGBTQ+ Community by Improving visibility and experience

22 December 2022

by Fiona Lord (Improvement Advisor for Inequalities in Newham)   The importance of staff networks at ELFT cannot be underestimated as a safe place for staff to discuss real life experiences and to hold honest conversations. I’ve been a member of the LGBTQ+ network since 2009 and have seen things change significantly. Over this time,… Read More



Words of Wisdom for those Starting QI Projects

21 December 2022

By Improvers and QI coaches across ELFT   Do you have an idea for improvement but are not sure where to begin?   Here are some top tips from improvers and QI Coaches across ELFT:    Ellie Gillet, Therapies Clinical Service Manager Mid, Bedfordshire Community Therapy Services      “Being part of a quality improvement project has… Read More



Tower Hamlets EPCT Team: using Pareto Analysis to understand the problem “To reduce avoidable callouts for catheter problems”

21 December 2022

By Georgina Amparado-Molina (Locality Lead for the EPCT Tower Hamlets and a QI Coach) and Carlos Santos (Improvement Advisor for ELFT Corporate Services).     In mid-2022, the Tower Hamlets Enhanced Primary Care Team (TH EPCT) identified the high volume of patients’ callouts due to catheter blockages (Figure 1) as a concern for both patient… Read More



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