News & Updates

Improving therapeutic engagement & observations at Mile End Hospital

22 January 2023

By Bridget Schubert (Activities Coordinator on Lea ward) & Sarah McAllister (Senior Improvement Advisor)    A short film about the directorate wide therapeutic engagement and observation work in Tower Hamlets, filmed at an in person workshop. Question I will ask: What is the aim of your work? Why is this work important for service users… Read More



QI Coach Story: “Don’t be scared, give QI a go!”

20 January 2023

Written by Thamina Kahar (Life Skills Recovery Worker) and Clarissa Sorlie (Improvement Advisor)   Quality Improvement (QI) is everyone’s business. Here at ELFT, our aim is for everyone – especially those closest to the work – to be part of improving their service for the benefit of both patients and staff. Thamina Kahar, a Life… Read More



A Service User’s perspective on QI

19 January 2023

by Fiona Lord (Inequalities Improvement Advisor at ELFT) and Fabiha Tasnim (Service user)   This interview is with Fabiha Tasnim who is a service user in Newham. She reflects on her journey in becoming involved with QI and joining the Improvement Leaders Programme leading her own QI project. I caught up with her and asked… Read More



The first ever ‘Using QI to Tackle Inequity’ workshop in Bedfordshire, Luton and Milton Keynes

12 January 2023

By Lorna Darknell (Inequalities Improvement Advisor at ELFT) ELFT is supporting the Bedfordshire, Luton and Milton Keynes (BLMK) integrated care system to use Quality Improvement (QI) in their inequalities programme. Early on, people working in the system said they wanted introductory training in the basics of QI, and how to apply it to inequalities. People… Read More



Data Light bulb moment by Millie Smith (Head of people participation) 

3 January 2023

By Millie smith (Head of People Participation)     Watch this 3 minute video of Millie tell her story of her data light bulb moment.   Earlier this year Millie Smith (ELFT’s Head of People Participation) faced what seemed like a huge issue that she believed would require a rework and review of the whole… Read More



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