Using data enabled us to understand our problem

By Curtis Reece, Modern Matron & Sarah McAllister, Improvement Advisor In this 3 minute video, learn how Curtis Reece and his team have used data to understand their problem of why there is a high number of people who do not attend (DNA) their appointments in a forensic podiatry clinic.

Driving Environmental Sustainability through Quality Improvement at ELFT

Videos By Siobhan Fenson, Senior Infection Prevention & Control Nurse; David Stevens,  Director of Estates, Facilities and Capital Development; Carlos Santos, Improvement Advisor  The first video features Siobhan Fenson, Senior Infection Prevention & Control Nurse, who demonstrates how QI is helping NHS address a critical issue: the unnecessary use of gloves in clinical settings.  The second video takes… Read More

Stats, Storytelling & Support: My ILP Journey by Dr Alex Harborne

Dr Alex Harborne (Clinical Director for Tower Hamlets Community Health Services) In this video, Dr Alex Harborne (Clinical Director for Tower Hamlets Community Health Services) shares her journey with the ELFT Improvement Leaders Programme. After realising that several teams had high rates of rejected GP referrals, Dr Alex started a quality improvement project to improve… Read More

How P2R are using QI to reduce inappropriate referrals

By Jon Keen (Senior Recovery Worker, P2R)  In this video hear about how Jon Keen, Senior Recovery Worker, has been using learning from the Improvement Leaders Programme (ILP) to reduce the number of inappropriate referrals received by the pathway to recovery team.  You can learn about the impact ILP has had,  what they’ve been doing… Read More

Improvement Leaders’ Programme: Graduate Poster Gallery 2023

Bedfordshire Wellbeing Service (BWS): Improving access for service users with long covid

By Sue Harry, Mental Health Nurse and David Walter, Clinical Lead – Bedfordshire Wellbeing Service (BWS) Lucy Brewer, Improvement Advisor In this short 3-minute video, you can hear how BWS used QI methodology to understand what prevented people being referred into their service, and what change ideas they tested. They reflect on their journey and… Read More

Taking over an existing pursuing equity project to improve LGBTQI+ patient experience of safety

By Nic Makomva, Life Skills Recovery Worker Our quality improvement (QI) project started back in spring 2022. At the time, the project was led by the modern matron, I was an active project member together with colleagues and three service users. The project aims to “Improve LGBTQI+ patient experience of safety on the ward by… Read More