The Triple Aim for ELFT

The Triple Aim is a framework that describes an approach to optimising health system performance through the simultaneous pursuit of three dimensions: Improve population health Improve the quality Improve value for the system It highlights the importance of deliberately working on all three arms of the triple together in order to optimise outcomes for the… Read More

QI Essentials with Dr Amar Shah – blog series

In this blog series, Dr Amar Shah, Consultant forensic psychiatrist & Chief Quality Officer at ELFT, will explore all things QI, sharing tips and tricks, demystifying QI and sharing stories to inspire everyone to improve the system in which they work. You can access all posts below.

Trainee Clinical Psychologists Service Related Research Projects (SRRPs) – Cohort 2017-2018

A co-ordinated QI approach to devising, planning, running and disseminating trainee SRRPs has been developed across ELFT Boroughs of Newham, Tower Hamlets, Hackney, and Bedfordshire & Luton. SRRPs are aligned with existing QI Projects focussing on key Trust priorities regarding psychological services to facilitate understanding and management  of Waiting Times and Equity of Access.  … Read More

Tower Hamlets Community Health Services

We are Tower Hamlets Community Health Services and we are proud to deliver high quality and innovative healthcare to the diverse population of Tower Hamlets. We have taken an active role in the changes to how health and social care in Tower Hamlets are delivered and organised with the establishment of the Tower Hamlets Together… Read More

Annual Quality Conference 2018 World Cafe

In this collection you can find ELFT QI projects presented at the 2018 Quality Conference. Eighteen of our QI project teams presented during the World Cafe session. Delegates at the event got a chance to hear from 3 project presentations each. Our project teams video posters are available in this collection.

Reshaping Community Services

Since the start of 2017 the Trust has been working alongside pilot sites in Tower Hamlets and Newham looking at improving the ways we deliver patient centred care. Each team began with a number of appreciative inquiry workshops around what they value in terms of patient care and what gets in the way, what “grinds… Read More

Improving Access and Flow

ELFT’s quality improvement work on Improving Access to Services began in March 2015. A learning system was developed to support multiple different services focusing on: ·         Reducing Wait Times to first appointment ·         Reducing DNA Rates ·         Increasing New Referrals Over two years, the different teams tested out a variety of change ideas which resulted in some fantastic results…. Read More

Reducing Harm from Violence

Reducing Harm from violence has been one of our priority areas for improvement since the foundation of our QI programme in 2014. Collaborative efforts to reduce harm from violence have made a significant difference in our Luton and Bedfordshire, Tower Hamlets, City & Hackney, Forensic and Newham Adult Mental Health Services, who have now moved… Read More

Resources for Service User and Carer Involvement

In this collection we have included several resources to help you think about the best way to involve service users and carers in your project, and how to ensure they are well supported along the way. It is essential that Service Users and Carers are involved in QI, because they are receiving the services that… Read More

Service User & Carer QI Stories

Annual QI Conference 2017

Our 2017 Annual QI Conference was held on Friday 31 March. On the day we welcomed 350 people to CentrEd in East London, a few hundred more watching online via our live webstream. Thank you to our delegates and presenters, if you missed anything that was said on the day, or were not able to attend please… Read More

Chart Animations

In these short animations our QI Data Manager Forid Alom teaches how to chart data using run and control charts. 

International Forum on Quality & Safety in Healthcare 2017

Get a taste of this year’s International Forum in London. The event took place between 26-28th April 2017. Watch some of the keynotes and special interest presentations in this collection. You can find more International Forum videos from 2016 here>>  

2017 Annual Conference Posters

Please find a collection of all posters presented at the ELFT QI Conference on Friday 31 March 2017. These were displayed in our exhibition hall and presented during the world cafe section of the conference.

QI Project Stories

We are keen to share stories from QI projects as widely as possible and in a variety of formats including presentations, posters and videos. Please find a collection of blogs and video interviews with our staff, service users and carers here that tell you more about their improvement work.

East London NHS Foundation Trust

In this collection you can find out more about the QI Programme at ELFT, including our most recent Quality Improvement Strategy, and Evaluation of our second year of QI at the Trust.

ELFT Talks and Interviews

Learn more about East London NHS Foundation Trust and our mission to provide the highest mental health and community care. In this collection you can also find videos of special guest presentations at our QI programme learning events.

Messages from Improvement Leaders

Hear from fellow quality improvement leaders from across the world as they leave their messages for ELFT.

Annual QI Conference 2016

Our 2016 Annual QI Conference was held on Tuesday 22 March. On the day we welcomed 350 people to our East London venue West Ham United, 100 people to the Rufus Centre in Bedfordshire and a few hundred more watching online via our live webstream of the event. Thank you to our keynote speakers Jason… Read More

The Don Berwick Collection

Dr Don Berwick is a Senior Fellow and President Emeritus of the Institute for Healthcare Improvement. We have selected highlights from some of his many talks and keynotes at conferences over the years. Please take a look and learn from one of the most influential leaders in healthcare.