News & Updates
The Personal Journey of a Quality Improvement Coach
26 August 2021
By Natalie Blanchard, Community Paediatric Speech & Language Therapist, QI Coach and QI Champion & Cath Heaney, Improvement Advisor 5 minute watch The video below describes Natalie Blanchard’s personal quality improvement journey. A Speech & Language Therapist, with four years’ experience working at ELFT, she explains how she discovered the value of quality improvement and the training… Read More
The Service User Voice at the Heart of the ‘Crisis Pathway’ QI forum
26 August 2021
By Sher Kayani, Improvement Advisor 4 minute watch Quality Improvement (QI) forums are often seen as the heartbeat of QI in directorates at ELFT. Established locally in many of the directorates at ELFT, the purpose of QI Forums are to provide a space to support and share learning around QI work in the directorate; where… Read More
