News & Updates

Improving confidence in Managing Self-harm at the Coborn: A QI project supporting young people, their families and staff

20 July 2017

By Louisa Bravery, Consultant Psychologist at the Coborn Centre for Adolescent Mental Health Introduction There has been an increase in the number of young people presenting with self-harm difficulties, with a rise in those requiring hospital treatment (NHS Digital cited in The Guardian, 2016).  There is also an increasing awareness of the use of social media… Read More



Reducing non attendance to the Musculoskeletal Physiotherapy Service

12 July 2017

Community Health Newham’s Musculoskeletal Physiotherapy Service developed a quality improvement project with the aim to reduce their DNA (Did Not Attend) rates.  The service uses a Patient Booking Service and experiences high levels of referrals. When the project started, DNAs were accounting for 180 hours a month equivalent to 1 whole time equivalent physiotherapist. The… Read More



Celebrating 2 years of Improving Access to Services Collaboration!

12 July 2017

The improving access to services learning system was formed in March 2015. The aim of the learning system has been to bring together quality improvement projects from across the trust working on: Reducing Wait Times – Average days from referral accepted to first face-to-face contact Reducing DNA Rates – DNAs (Did Not Attend) before first… Read More



Improving Access in Children’s Services

11 July 2017

The Sickle Cell and Thalassaemia Service The Sickle Cell and Thalassaemia Service started their QI project in December 2015. The service dedicates time every Friday afternoon to focus on quality improvement and this time has involved teaching sessions on the methodology, presentations and project team meetings. All members of the service are part of the… Read More



Psychotherapy services improve access for service users…

11 July 2017

All three of the Trust’s Psychotherapy Services have been part of the Improving Access to Services Learning System. They have all been primarily working on improving the wait times and/or non-attendance rates for assessments/first face to face contacts. More recently the services have moved to focus on improving the wait to treatment. C&H Psychotherapy Service… Read More



City & Hackney CHAMHRAS reduce waiting times!

11 July 2017

City and Hackney Adult Mental Health Referral and Assessment Service (CHAMHRAS) are the single point of entry for all mental health referrals. Their QI project has been running for 2 years. The team initially prioritised reducing waiting times, as only 30% of patients were being seen within 28 days. The project aim was for 95% of… Read More


City & Hackney CHAMHRAS reduce waiting times!

Lifestyle Improvement on Woodberry Ward…

7 July 2017

Staff and service users on Woodberry ward, in the forensics directorate at ELFT are working on a quality improvement project to promote a healthier lifestyle for service users. A  healthier lifestyle combines  physical activity, mental and social well-being. Click on the picture below to read what has been happening so far…



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