News & Updates
Improving BME service user experience
26 May 2017
A new patient experience project is underway on Ruth Seifert Ward, City and Hackney On Thursday 25th May, the project team on Ruth Seifert Ward , developed the measurement plan and driver diagram for the team’s new project on improving service user experience. The team have already conducted interviews with service users and discussed the… Read More
Building capacity and capability – The REALLY BIG challenge
10 May 2017
Dr Amar Shah, ELFT and Dr David Williams, IHI delivered this session during the 2017 International Forum on Quality & Safety in Healthcare conference. For more video presentations from the 2017 event please visit our International Forum Collection>>
Improving patient experience of the continence service
4 May 2017
Amee Smart, Administrator at the Enebiri clinic and QI project team member for”Improving the experience of the continence service” spoke to Bernadette about her experiences of QI and the QI project story How did you get involved in quality improvement? Our manager first brought QI to our attention when we were discussing issues within… Read More
The Grand Unveiling of Newham’s QI Wall
3 May 2017
On the 26th April 2017 our Trust Chair, Marie Gabriel joined service users, carers , staff and international visitors for the unveiling of Newham’s Quality Improvement wall. Over the last few months ELFT service users, carers and staff have been working together with Jonny Glover, a local artist, to create a QI visibility wall at Newham… Read More
ELFT Experience Day
3 May 2017
On 26 April 2017 ELFT hosted 150 international visitors on an Experience Day as part of the International Forum on Quality & Safety in Healthcare event in London. Visitors attended from a variety of countries, including; Angola, Australia, New Zealand, Scotland, Singapore, Denmark, Sweden, Canada, Finland and Norway During the morning session delegates heard more… Read More
Quality Improvement (QI): What drives this?
1 May 2017
Thana, an ELFT Expert by Experience writes about his experiences at the International Forum on Quality and Safety in Healthcare and of getting involved with quality improvement at East London Foundation Trust Many of us are engaged in improving our lives to make it easier for both ourselves and for other people. The challenge in… Read More
