News & Updates
How having a solid QI strategy can help teams persevere
23 November 2017
QI Coach Charles Kennedy-Scott was involved in the Improving Access in City and Hackney Adult Mental Health project, which aimed at allowing 95% of patients to be given a face-to-face appointment by April 2017. In this blog, Charles reflects on how having a solid QI strategy in place can help teams persevere. In 2015-2016 the… Read More
Forensics: an honest conversation about failure and what we’ve learnt as a directorate
23 November 2017
The Forensic Service has an active and diverse QI Programme, which has enjoyed many notable successes. Some projects don’t succeed though. We recently spent some time thinking about the learning we could take from those, and how to keep enthusiasm and momentum within the group of people who have invested their time and energy. Learn… Read More
Why do projects fail?
21 November 2017
The theme of our November QI Newsletter is one of persistence, learning from failure with QI and using that to progress towards your project aims and ambitions. We really liked this illustration by Sonia Sparkles on ‘Why do some projects fail?’ Take a look below and see if any of these experiences resonate with you…. Read More
How to keep going with QI when pressures mount
21 November 2017
Francisco Frasquilho, Improvement Advisor and QI Project Coach at Tower Hamlets, reflects on persistence and Quality Improvement, in collaboration with Project Leads Tamsin Black and Helen Healy The psychotherapy service (PTS) in Tower Hamlets began their Quality Improvement (QI) project on reducing therapy wait times in early 2016. With a new team operational lead and a keen… Read More
Quality Improvement in Newham
17 November 2017
Dr Dudley Manns, Clinical Director for Newham Adult Mental Health Services, and a QI Sponsor, writes about the journey his Directorate have been on with quality improvement over the last few years. The Quality Improvement journey in adult mental health services began in Newham in 2014 with three of our Directorate Management Team completing Wave… Read More
Introducing Kelly Gale, as our new interim Improvement Advisor!
5 November 2017
What’s the history of your work at ELFT? I started working for the NHS in 2005 for Newham PCT, which eventually became ELFT. My first job in Newham PCT in 2005 was as a Project Manager and since then I have been a Service Manager for several different community teams, Service Re-design Manager across the… Read More
New QI project: Making better use of our time across the directorate
5 November 2017
Sarah Canning, Head of Administration & Dean Henderson, Borough Director, Project Team Staff often report feeling really busy and overwhelmed by the amount of work they have to do. C&H QI Forum and Directorate Management Team have launched a project which aims to address this issue, through reducing waste and making our work more efficient… Read More
