News & Updates
The Road to Really Making Things Better: Developing an Aim Statement
28 July 2021
By Nicola Ballingall, Improvement Advisor Dr Liz Dawson, Primary Care Medical Director recently reflected that, “We often set off on the road of wanting to make things better, but without a really clear idea of where we want to go. We can lose our way when we reach a fork in the road.” She… Read More
Primary Care: One Year Into an Improvement Journey
23 July 2021
Story and sketchnotes by Nicola Ballingall, Improvement Advisor In this 3 minute illustrated read, get a better understanding of the shared purpose of Primary Care in 2021; looking at the strengths and aspirations of the team as well as how they want to enable improvement this year. Also learn about the improvement tools they used… Read More
Using Data for Decision Making in the Quality Improvement Department
12 July 2021
By Akkash Purani, Senior Improvement Data Analyst and QI Coach Is it true that we only have one job in our current roles? It’s often been said that we really have two jobs: one, to do the actual job we’ve been hired for and two, to improve how that job is done. This is the… Read More
The Newham Mental Health Triple Aim Journey of Discovery 2018 to 2021: Revisiting population needs and the impact of social isolation one year after the start of the pandemic.
2 July 2021
By Susan Alfred, Improvement Advisor In late 2018, Newham Adult Mental Health (NAMH) directorate was one of the first directorates in ELFT to begin using the Triple Aim approach to focus on improving the outcomes, experience, and value for a select population. The population chosen was: “Service users who have had five or more referrals… Read More
Working to Improve Health Outcomes & Reduce Inequalities for Homeless People
1 July 2021
By Sher Kayani, Improvement Advisor The Triple Aim project that aims to improve health outcomes and reduce inequalities for homeless people in the borough of Tower Hamlets is gaining momentum. The team made up of psychologists, assistant psychologists, psychiatrists, and service users from ELFT in addition to the staff and residents of two complex needs… Read More