News & Updates
Enhancing Support for Armed Forces Families through QI: A Champion’s Journey
31 May 2023
By Glynis Freeman (veterans Champion) and Carlos Santos (Improvement Advisor) In the 4-min video below, you will hear from Glynis Freeman, a veterans champion, who shares her experience and insights on a ground-breaking Triple Aim Initiative that aims to revolutionise the support offered to Armed Forces (AF) families by applying Quality Improvement (QI) principles. … Read More
CAMHS East London Eating Disorders Service (CEDS) – Improving flow and capacity
30 May 2023
By Sophia Ulhaq (Associate Clinical Director for CEDS and Crisis Service), Kamel Cheradi (Service Lead), Mark Dalby (Principal Systemic Psychotherapist), Kitty Thanki (Psychiatrist), Alex Bell (Senior Specialist Paediatric Dietician), Lucy Brewer (Improvement Advisor). How East London Children’s Eating Disorder Service (EL CEDS) improved capacity and flow in their service using quality improvement (QI) methodology…. Read More
Shanaz story of being involved in improvement
30 May 2023
By Shanaz Begum (Service user at ELFT) Learn how Tower Hamlets Early Intervention Service supported Shanaz to become involved in their project to increase uptake of their service for the local young Asian community. In this 3 minute video Shanaz describes how the team involved her by giving her practical things to contribute including the… Read More
End Of Flow QI Programme Summary
30 May 2023
Collated by Sarah McAllister (Senior Improvement Advisor), with input from all teams involved Over 50 teams at East London NHS Foundation Trust (ELFT) have been working to improve their waiting times, backlogs, and increased demand by using a systematic approach to addressing patient flow. Staff and service users have worked together across the whole healthcare… Read More
Lessons from a QI Coach: My Improvement Journey
24 May 2023
By Fenno Outen (Deputy Borough Director for Newham Mental Health) and Clarissa Sorlie (Improvement Advisor) Fenno Outen (Deputy Borough Director for Newham Mental Health) shares his journey with Quality Improvement and what he has learnt about leadership along the way. Fenno completed the Improvement Leaders Programme and the Improvement Coaching Programme, and has been… Read More
City & Hackney’s observations data collection tool
24 May 2023
By Rebecca Lingard (Borough Lead Nurse City and Hackney), Tim Stevens (Quality and Performance Manager) and Linnea Miklaucich (Improvement Advisor) City and Hackney Centre for Mental Health developed a tool to capture the percentage of inpatient observations completed. In this 3-minute read they share how the tool was created, tested, and easily incorporated into… Read More
