News & Updates

Pursuing Equity

22 April 2022

What is health equity? There are many inequities and inequalities within and between the communities we serve across ELFT which have been further exacerbated during the pandemic. Equity is defined as the “Absence of unfair, avoidable or remediable differences among groups of people, whether those groups are defined socially, economically, demographically, or geographically or by other dimensions… Read More



Enjoying Work Cohort 5

12 July 2021

In this collection, you can find learning materials from each learning session.



Enjoying Work Project Stories and Posters

17 June 2021

Here are some useful projects and stories that team from each directorates took part in as part of demonstrating what they have learned from Cohort 4 of the Enjoying Work Learning System.



Improvement Leaders’ Programme – Wave 10

14 May 2021

Welcome to the Online Home Page of ILP resources for Wave 10. Here you can find useful resources which are used throughout each day Please use the menu of the left hand side and the tiles below to navigate through all resources shared during each day of the Improvement Leaders’ Programme panes on the left… Read More



Enjoying Work Cohort 4

28 August 2020

Congratulations to Forensics Admin, Quality Compliance and Performance and Newham CAMHS for successfully completing Enjoying Work. In this collection you can find learning materials, project posters and stories from the teams during their participation between September 20120 and June 2021.    



Using PDSA to adapt Pocket QI training for virtual delivery

10 June 2020

In this collection you will find three stories on how we used a PDSA (Plan Do Study Act) approach to test and learn how to adapt our Pocket QI training course, normally delivered face-to-face in groups of up to 40, into a virtual course online. To find more stories on how ELFT are adapting and… Read More



Working Well Handy Guide

21 April 2020

Introduction This Working Well Handy Guide is designed to be used by teams and individuals to help them build staff satisfaction and wellbeing using a Quality Improvement (QI) approach. It is bite-sized and practical – ideal for the COVID-19 landscape. It has been built on East London NHS Foundation Trust’s (ELFT) learning from supporting 48… Read More


Working Well Handy Guide

Storytelling (Working Well Handy Guide)

20 April 2020

One of the best ways to keep the momentum going in your team as you try different ways of improving wellbeing and satisfaction is to share stories regularly within your team and the rest of the world about how you are getting on. Over the years ELFT has  seen how storytelling about Enjoying Work has… Read More


Storytelling (Working Well Handy Guide)

Implementation and Sustaining the Gains (Working Well Handy Guide)

20 April 2020

At this stage you will be taking steps to embed successful change ideas so they become business as usual. This is something you do throughout the life of your improvement effort.   The six steps for adopting successful ideas into routine practice. (Dr. Amar Shah, Chief Quality Officer at ELFT)  Try This: Follow the steps… Read More


Implementation and Sustaining the Gains (Working Well Handy Guide)

Testing and creating feedback loops (Working Well Handy Guide)

20 April 2020

The majority of time during a QI project is spent testing ideas at a small-scale as quickly as possible. Successful tests can then be run under different contexts and scaled up if appropriate.   Plan-Do-Study-Act  (PDSA) Cycles   PDSA cycles allow you to test your ideas and learn what works or doesn’t work then adjust your… Read More


Testing and creating feedback loops (Working Well Handy Guide)

Developing a Strategy and Change Ideas (Working Well Handy Guide)

20 April 2020

In this step you will will bring together everything you have learnt as a team about how things are and where there is opportunity for improvement. This will inform your strategy about what will have the greatest impact on staff experience and wellbeing.  Nominal Group Technique Find out how to use one of the most… Read More


Developing a Strategy and Change Ideas (Working Well Handy Guide)

Understanding the Problem (Working Well Handy Guide)

20 April 2020

In this step, the team seeks to drill-down into the opportunity there is to improve their experience and wellbeing, valuing and hearing from as many voices as possible in the team.  Here you will find information on Appreciative Inquiry, leadership, measurement and the hierarchy of needs.  Appreciative Inquiry Appreciative Inquiry is a tool that can… Read More


Understanding the Problem (Working Well Handy Guide)

Identifying a Quality Issue (Working Well Handy Guide)

20 April 2020

This is about paying attention to the sentiment of the team to identify emerging themes or recurring issues that are negatively affecting staff or the functioning of the team. This is about paying attention to the sentiment of the team to identify emerging themes or recurring issues that are negatively affecting staff or the functioning… Read More


Identifying a Quality Issue (Working Well Handy Guide)

Enjoying Work Project Posters

24 March 2020

Here are some useful projects that team from each directorates took part in as part of demonstrating what they have learned from Cohort 3 of the Enjoying Work Learning System.



Virtual Working

23 March 2020

The ELFT Quality Department (Quality Improvement and Quality Assurance) have have regularly practised virtual working methods and since the outbreak of the COVID-19 we have been testing and learning more about how to work in this way. Please find in this collection some stories, learning and recommendations from our experiences so far, and further guidance… Read More



Enjoying Work Cohort 3 Celebration Event

12 March 2020

  Here are some useful resources: Please click on the titles below to reveal more… Celebration Event Summary Slides  



Sharing the learning from incomplete QI Projects

5 March 2020

In this collection we share the learning from projects that didn’t quite complete, or achieve their initial aim. As we know with QI, there is much to learn from testing and learning from the experience of what works and doesn’t work. We are grateful to all our teams who are willing to share their experiences of… Read More


Sharing the learning from incomplete QI Projects

Enjoying Work Cohort 3 Learning Set 4

9 December 2019

Here are some useful resources used as part of the Learning Sets in Cohort 4 of the Enjoying Work Learning System.  



Quality Improvement Service Related Research Project (QI SRRP) 2019

12 September 2019

Annual Conference took place on Wednesday 28th August. Cohort 4 of the programme is composed of trainees from UEL, UCL, Royal Holloway and Hertfordshire Doctorate in Clinical Psychology postgraduate courses working in Newham, Tower Hamlets, Hackney and Bedfordshire & Luton. Here are some of the posters presented at the conference



Enjoying Work Cohort 3

12 September 2019

Congratulations to all teams who took part in the ELFT Enjoying Work Cohort 3 learning system. In this collection you can find learning materials, pictures and stories from the teams during their participation between September 2019 and March 2020. You can find more highlights in this blog, and also see a range of project posters… Read More


Enjoying Work Cohort 3

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