News & Updates
Newham Health Team for People with Learning Disabilities Used Their Staff Away Day to Focus upon QI
31 October 2014
By Peter Sheils, Corporate Projects Manager The team spent their recent away day focusing upon quality improvement and getting to grips with the Trust’s Quality Improvement methodology. The day was facilitated by Martina Watson, the Clinical Service Manager Newham Health Team for People with Learning Disabilities and Peter Sheils, Corporate Projects Manager who is supporting… Read More
Measurement for improvement
31 October 2014
by Duncan Gilbert, Healthcare Governance Manager Measurement is a vital part of improvement; it almost goes without saying that if we don’t measure we will not have a clear idea of what needs to improve, and neither will we know if changes or improvement work have had any effect. Of course, there are almost as… Read More
The Pareto Principle
31 October 2014
The Pareto Principle describes that 20% of the sources cause 80% of any problem. It is a tool to help remind you to focus on the 20% that matter; which will have the greatest impact if solved.
Improving patient experience of feeling their problems are listened to and understood by professionals
7 October 2014
This month the QI team caught up with the Coborn, children and adolescent mental health, service which started a QI project to try improve service experiences of their young clients. We interviewed Rachel Northover, Assistant Psychologist, who is leading on the project entitled: Improving patient experience of feeling their problems are listened to and understood… Read More
Using Measures for Improvement
3 October 2014
What do we mean when we talk about measures in quality improvement? We’ve received a number of requests for guidance on how to use measures in your projects. Why do we need to collect measurement data? You have a project, with an aim and some ideas for change. How will you know that the… Read More
Meet your Quality Improvement Team
3 October 2014
The QI team are pleased to welcome Stella Lam and Syeda Tahir to the QI team.
Are you signed up for improvement training?
3 October 2014
As Wave 1 are now applying their learning to around 60 QI projects across the organisation, enrolment for the next wave is now open. Wave 2 start their training in December, and Wave 3 will commence in June 2015. Our improvement training is a mixture of online training through the IHI Open School, interactive Web… Read More
