News & Updates
Shaping Recovery in the Community
20 September 2017
Since the start of 2017 the Trust has been working alongside pilot sites in Tower Hamlets and Newham looking at improving the ways we deliver patient centred care. Each team began with a number of appreciative inquiry workshops around what they value in terms of patient care and what gets in the way, what “grinds… Read More
Enjoying Work
20 September 2017
‘Enjoying Work’ Workstream Update In previous newsletters, we shared some of the Trust-wide priority areas that are being tackled collaboratively by several teams using QI (Quality Improvement) as the design framework. One such work-stream is “Enjoying Work”. Feedback from staff through different avenues, including the annual staff survey, has highlighted the need to improve the… Read More
Steve Swensen – Report on Leadership development events
20 September 2017
By Marco Aurelio and Auzewell Chitewe The 2016 NHS Staff Survey showed us that we have made significant progress as an organisation in terms of staff engagement. We are committed to making further progress in the areas we have improved in, such as recognition and value of staff by managers and the organisation. Additionally, we… Read More
Improving Value for Money
14 September 2017
by Steven Course, Chief Finance Officer, Nynn-Hui Chang & Marco Aurelio, QI Team Improvement Advisors Often the rationale for undertaking QI has focused on doing the right thing, with the main focus not on the financial gain resulting from the improvement work. However increasing pressure on NHS budgets and rising patient demand is putting a… Read More
Steve Swensen visiting the Trust
12 September 2017
This week we are delighted to welcome Professor Steve Swensen to ELFT. Steve is Medical Director for Professionalism and Peer Support at Intermountain Healthcare, and was previously Medical Director for Leadership at the Mayo Clinic. He has written and researched extensively on clinical engagement, enjoying work and staff burnout and you can find some of… Read More
A Carers’ Perspective on Quality Improvement: A personal story
6 September 2017
Thana, QI Communications Assistant, interviewed Zhenreenah; a carer and expert by experience client in August 2017, about her abundant passion and energy for engaging with QI Projects at the Trust. She shared her expert advice in this personal story. Zhenreenah Carer | Expert by Experience (Pictured with ELFT CEO Dr Navina Evans at the People… Read More
Service User Perspective: Barriers to Engagement with QI Projects
1 September 2017
Thana Narashiman , QI Communications Assistant, interviewed Tony Fulham; service user in July 2017, about his personal journey and barriers to engaging with QI Projects at the Trust and offered his advice. Please share with us some barriers you faced to getting involved in Quality Improvement (QI) Projects? I believe the biggest barrier to engaging… Read More
