News & Updates
ELFT Quality Open Morning – November 2021
2 February 2021
Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More
ELFT Quality Open Morning – July 2021
2 February 2021
Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More

Introduction to QI for Service Users & Carers 2021
18 December 2020
Please note this training is for service users and carers only. Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to… Read More
Wave 10 Improvement Leaders’ Programme
24 November 2020
Schedule In 2021 the ELFT Improvement Leaders’ Programme (ILP) course includes 5 days of virtual learning sessions, including workshops and Action Learning Sets. ILP is aimed at those who are actively involved in a QI project, it will give people support to learn and apply the QI method and tools to a real-life complex problem…. Read More

Introduction to QI for Service Users & Carers
16 November 2020
Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to get involved in a QI project; Big I (Act as a… Read More
Virtual Pocket QI
16 November 2020
At the present time, our Pocket QI training will be delivered virtually. This course is open to and free for all ELFT staff, service users, carers and community connectors. Places are bookable for ELFT external partners through Eventbrite >> Pocket QI is a half-day course, delivered in two parts. You have the option to take… Read More
ELFT Quality Open Morning – February 2021
26 October 2020
See more dates here>>> Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale,… Read More
Introduction to QI for Service Users & Carers
12 June 2020
Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to get involved in a QI project; Big I (Act as a… Read More
MS Teams Training Webinar
14 April 2020
All NHS.net users now have access to Microsoft Teams software for instant chat, collaboration and video conferencing. We have produced a basic guide to Teams here but to assist you further we are hosting some online learning sessions to introduce you to the software and show you how to use it for best effect. We… Read More
Introduction to QI for Service Users & Carers
24 February 2020
Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to get involved in a QI project; Big I (Act as a… Read More
Introduction to QI for Service Users & Carers Copy
12 February 2020
Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to get involved in a QI project; Big I (Act as a… Read More
Microsoft Power Platform – Masterclass
12 February 2020
Traditionally the ability to build, develop and create solutions to solve organisational challenges has sat solely in the realms of IT. Functions outside of IT would approach the department, with a set of requirements, with some possible ideas, but would then largely leave IT to put something together. Low-Code & No-Code development is democratising the… Read More

Enjoying Work – Learning Session
20 January 2020
Looking for ways to improve staff experience and satisfaction in your team? Being at work is great, but enjoying work is better. Let’s look after each other so we can better care for the communities we serve. Since March 2017 over 40 clinical and non-clinical teams from across East London NHS Foundation Trust (ELFT) have… Read More
The Mental Health Improvement Online Network Meeting 2020 (#mhimprove)
16 December 2019
In light of the current situation regarding COVID19 we are very sad to confirm that the MHImprove network meeting which was to be held on Tuesday 28th April in Copenhagen has been postponed in line with the BMJ/IHI International forum. However, we are keen to ensure that we do hold an event in 2020, in… Read More

ELFT Quality Open Morning – November 2020
16 December 2019
The event has now reached capacity, please book for 2021 here>>> **Please note that this Open Morning is rescheduled from 9th October and will now be a virtual event** Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community… Read More
Improvement Coaching Programme – Cohort 6
25 November 2019
Workshop Dates To join the training you must be available to join all virtual workshop and learning sessions from September 2020 to January 2021 22 & 23 September 2020, 9.00 – 5.00pm 6 October 2020, 9.00 – 5.00pm 20 October 2020, 9.00 – 5.00pm 5 November 2020, 9.00 – 5.00pm 26 November 2020, 9.00 –… Read More
Annual Quality Conference 2019
19 November 2019
Whose Improvement Is It Anyway? Our 2019 conference will include: Keynote Address by Jason Leitch, National Clinical Director of Healthcare Quality and Strategy, Scottish Government Plenary session on what co-production is and what it isn’t World Cafe sessions to learn about some of the work happening across ELFT using QI. Optional Workshops We will also be… Read More
Story-telling Masterclass
23 October 2019
Join us for a Story-telling Masterclass with Jessica Perlo (Network Director at Institute for Healthcare Improvement) on Tuesday 7th January, 3.30 – 5.00pm. The first of it’s kind this virtual masterclass is open to everyone and will be taught remotely via locations across the Trust. This interactive workshop is based on the teachings of Marshall… Read More

Virtual Pocket QI: Cohort B&L 18
24 September 2019
Please note this virtual training is only for ELFT Staff or our Service Users and Carers. Now to be delivered over one day rather than separate half days. Full details below. Venue: Training will be delivered via WebEx (Virtual Training) Module 1: Wednesday 8th April 2020 – changed to Tuesday 21st April 2020 – 9.30am… Read More
Pocket QI: Cohort B&L 17
24 September 2019
Please note this training is for ELFT Staff or our Service Users and Carers. Venue: Rufus Centre, Steppingley Rd, Flitwick, Bedford MK45 1TH Module 1: Friday 7th February 2020 Module 2: Wednesday 19th February 2020 A perfect bite-sized introduction to Quality Improvement open to all Staff, Service Users and Carers. Come and join us for… Read More