News & Updates

ELFT Quality Open Morning – September 2023

18 November 2022

Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More



ELFT Quality Open Morning – March 2023

18 November 2022

Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More



Institute for Healthcare Improvement (IHI) Onsite Visit 2023

14 September 2022

The purpose of the visits with our partners at the Institute for Healthcare Improvement (IHI) is to help directorates reflect on the application of improvement and inform local strategic direction for improvement through tailored meetings/events in directorates. The QI team will help with design and scheduling of the sessions.   Learn more about our IHI… Read More



‘Shifting the Limits’ – a measurement for improvement workshop

16 August 2022

Quality Improvement (QI) is integral to our way of working at ELFT, helping us identify and grapple with the complex issues that we face. Measurement for improvement is a key part of QI and for over a decade we’ve been strengthening our use of statistical process control (SPC) charts in all our reporting, particularly in… Read More


‘Shifting the Limits’ – a measurement for improvement workshop

ELFT QI Coach Community Seminars 2023

26 July 2022

All QI Coaches at ELFT are invited to attend 4 annual QI Coach Community Seminars. These sessions form part of their continuous professional development and support the coaching network to learn and develop together. All seminar dates are below and have been sent to QI Coach diaries. If you have any questions please get in… Read More



Improvement Leaders Programme – Wave 12

11 April 2022

The ELFT Improvement Leaders Programme (Wave 12) starts in November 2022 and runs until March 2023. Please find further information and the application form below. The closing date for applications is Friday 9th September 2022. If you are interested in applying to be an Improvement Leader you should have already attended Pocket QI so that… Read More



Improvement Coaching Programme – Cohort 8

8 April 2022

The ELFT Improvement Coaching Programme (Cohort 8) starts in September 2022 and runs through to March 2023. Please find the further information and the application form below. The closing date for applications is Friday 29th July 2022 We would like to remind you that if you are interested in applying for the role of a… Read More



ELFT QI Coach Community Seminars

17 March 2022

All QI Coaches at ELFT are invited to attend 4 annual QI Coach Community Seminars. These sessions form part of their continuous professional development and support the coaching network to learn and develop together. All seminar dates are below and have been sent to QI Coach diaries. If you have any questions please get in… Read More


ELFT QI Coach Community Seminars

Life QI Support Sessions

12 November 2021

Sign up for Life QI support sessions with the QI department. Life QI is ELFT’s learning platform for QI projects and hosts all the QI projects across the Trust Life QI has a number of tools that we require for QI projects, including driver diagrams, Statistical Process Control (SPC) charts and PDSA (Plan, Do, Study,… Read More



QI Tools: Learn and Apply Workshops

2 November 2021

  30-minute, two-part practical training on a specific QI tool that you can use with your team straight away. These tools can help you tackle problems ranging from waiting lists to recruitment.   In Part 1 you’ll be taught about and shown the use of a tool used in Q. We then invite you to use this tool in… Read More



QI Tools Learn and Apply: The 8 Wastes Tool

1 October 2021

Removing waste from a process can reduce costs, releasing staff time for better uses and ensure that service users receive the care they need as efficiently as possible. On Monday 4th April 2022 at 9.00 – 9.30 am, come to the first of a two-part session on waste reduction. In half an hour, learn how to identify the… Read More



QI Tools Learn and Apply: Cause and Effect Diagrams

31 August 2021

Over the last 12 months, over 20,000 people worldwide have visited the ELFT QI website to learn about cause and effect diagrams sometimes referred to a the ‘fishbone’ or ‘Ishikawa’ diagram. How much do you know about this tool and can you use one?  Come to a two 30 minute workshops to learn how to use and create cause and… Read More



Pocket QI: Face to Face

27 August 2021

We are pleased to be able to host Pocket QI as a face-to-face workshop for the first time since March 2020. A limited number of places will be available, please sign up using the form below. This course is open to and free for all ELFT staff, service users, carers, and community connectors. A virtual… Read More



ELFT Quality Open Morning – November 2022

16 August 2021

Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More



ELFT Quality Open Morning – May 2022

13 August 2021

Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More



QI Tools: Learn and Apply Process Mapping

9 July 2021

For ELFT staff and service users. Come to the first of a two-part session on process mapping. In half an hour, learn how to use and create process maps (also known as flow charts) to help you understand the processes in your service. These maps are key to helping teams identify areas to improve. After… Read More



Wave 11 – Improvement Leaders’ Programme

30 June 2021

The Improvement Leaders’ Programme (ILP) is designed to develop the improvement skills of staff and service users and help them apply the QI method and tools to complex problems. This 5-day course occurring monthly includes a mix of interactive teaching and action learning sets to guide participants to become skilled improvement leaders in the application… Read More



Improvement Coaching Programme – Cohort 7

18 May 2021

After what has been a challenging year it is with great anticipation that we have opened the application period for the ELFT Improvement Coaching Programme (Cohort 7) to start in October. This year we will return to an in-person offering to continue to build our coaches community. Please find out more about the role of… Read More


Improvement Coaching Programme – Cohort 7

The Mental Health Improvement Network Meeting 2021 (#MHimprove)

29 March 2021

Thank you for joining the virtual MHimprove network meeting on Monday 14th June. It was great to connect and learn from so many colleagues around the world. After our second virtual network meeting we look forward to meeting in person for MHimprove soon! Please find the agenda and links to all presentations shared during our… Read More


The Mental Health Improvement Network Meeting 2021 (#MHimprove)

ELFT Quality Open Morning – November 2021

2 February 2021

Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More



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