News & Updates
Improvement Coaching Programme – Cohort 9
18 January 2023
The ELFT Improvement Coaching Programme (Cohort 9) starts in October 2023 and runs through to March 2024. Please find the further information a below. We would like to remind you that if you are interested in applying for the role of a QI coach you should have already attended Pocket QI and the Improvement Leaders… Read More
Improvement Leaders Programme – Wave 13
18 January 2023
The ELFT Improvement Leaders Programme (Wave 13) starts in October 2023 and runs until April 2024. Please find further information below. If you are interested in applying to be an Improvement Leader you should have already attended Pocket QI so that you have a foundational knowledge of QI. If so, please have a conversation as… Read More
ELFT Quality Open Morning – March 2023
18 November 2022
Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More
Institute for Healthcare Improvement (IHI) Onsite Visit 2023
14 September 2022
The purpose of the visits with our partners at the Institute for Healthcare Improvement (IHI) is to help directorates reflect on the application of improvement and inform local strategic direction for improvement through tailored meetings/events in directorates. The QI team will help with design and scheduling of the sessions. Learn more about our IHI… Read More

‘Shifting the Limits’ – a measurement for improvement workshop
16 August 2022
Quality Improvement (QI) is integral to our way of working at ELFT, helping us identify and grapple with the complex issues that we face. Measurement for improvement is a key part of QI and for over a decade we’ve been strengthening our use of statistical process control (SPC) charts in all our reporting, particularly in… Read More

ELFT QI Coach Community Seminars 2023
26 July 2022
All QI Coaches at ELFT are invited to attend 3 annual QI Coach Community Seminars. These sessions form part of their continuous professional development and support the coaching network to learn and develop together. All seminar dates are below and have been sent to QI Coach diaries. If you have any questions please get in… Read More
Improvement Leaders Programme – Wave 12
11 April 2022
The ELFT Improvement Leaders Programme (Wave 12) starts in November 2022 and runs until March 2023. Please find further information and the application form below. The closing date for applications is Friday 9th September 2022. If you are interested in applying to be an Improvement Leader you should have already attended Pocket QI so that… Read More
Improvement Coaching Programme – Cohort 8
8 April 2022
The ELFT Improvement Coaching Programme (Cohort 8) starts in September 2022 and runs through to March 2023. Please find the further information and the application form below. The closing date for applications is Friday 29th July 2022 We would like to remind you that if you are interested in applying for the role of a… Read More
ELFT QI Coach Community Seminars
17 March 2022
All QI Coaches at ELFT are invited to attend 4 annual QI Coach Community Seminars. These sessions form part of their continuous professional development and support the coaching network to learn and develop together. All seminar dates are below and have been sent to QI Coach diaries. If you have any questions please get in… Read More

Life QI Support Sessions
12 November 2021
Sign up for Life QI support sessions with the QI department. Life QI is ELFT’s learning platform for QI projects and hosts all the QI projects across the Trust Life QI has a number of tools that we require for QI projects, including driver diagrams, Statistical Process Control (SPC) charts and PDSA (Plan, Do, Study,… Read More
QI Tools: Learn and Apply Workshops
2 November 2021
30-minute, two-part practical training on a specific QI tool that you can use with your team straight away. These tools can help you tackle problems ranging from waiting lists to recruitment. In Part 1 you’ll be taught about and shown the use of a tool used in Q. We then invite you to use this tool in… Read More
QI Tools Learn and Apply: The 8 Wastes Tool
1 October 2021
Removing waste from a process can reduce costs, releasing staff time for better uses and ensure that service users receive the care they need as efficiently as possible. On Monday 4th April 2022 at 9.00 – 9.30 am, come to the first of a two-part session on waste reduction. In half an hour, learn how to identify the… Read More
QI Tools Learn and Apply: Cause and Effect Diagrams
31 August 2021
Over the last 12 months, over 20,000 people worldwide have visited the ELFT QI website to learn about cause and effect diagrams sometimes referred to a the ‘fishbone’ or ‘Ishikawa’ diagram. How much do you know about this tool and can you use one? Come to a two 30 minute workshops to learn how to use and create cause and… Read More
Pocket QI: Face to Face
27 August 2021
We are pleased to be able to host Pocket QI as a face-to-face workshop for the first time since March 2020. A limited number of places will be available, please sign up using the form below. This course is open to and free for all ELFT staff, service users, carers, and community connectors. A virtual… Read More
ELFT Quality Open Morning – November 2022
16 August 2021
Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More
ELFT Quality Open Morning – May 2022
13 August 2021
Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More
QI Tools: Learn and Apply Process Mapping
9 July 2021
For ELFT staff and service users. Come to the first of a two-part session on process mapping. In half an hour, learn how to use and create process maps (also known as flow charts) to help you understand the processes in your service. These maps are key to helping teams identify areas to improve. After… Read More
Wave 11 – Improvement Leaders’ Programme
30 June 2021
The Improvement Leaders’ Programme (ILP) is designed to develop the improvement skills of staff and service users and help them apply the QI method and tools to complex problems. This 5-day course occurring monthly includes a mix of interactive teaching and action learning sets to guide participants to become skilled improvement leaders in the application… Read More
Improvement Coaching Programme – Cohort 7
18 May 2021
After what has been a challenging year it is with great anticipation that we have opened the application period for the ELFT Improvement Coaching Programme (Cohort 7) to start in October. This year we will return to an in-person offering to continue to build our coaches community. Please find out more about the role of… Read More

The Mental Health Improvement Network Meeting 2021 (#MHimprove)
29 March 2021
Thank you for joining the virtual MHimprove network meeting on Monday 14th June. It was great to connect and learn from so many colleagues around the world. After our second virtual network meeting we look forward to meeting in person for MHimprove soon! Please find the agenda and links to all presentations shared during our… Read More
