ELFT Quality Open Morning – November 2022

Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More

ELFT Quality Open Morning – May 2022

Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More

QI Tools: Learn and Apply Process Mapping

For ELFT staff and service users. Come to the first of a two-part session on process mapping. In half an hour, learn how to use and create process maps (also known as flow charts) to help you understand the processes in your service. These maps are key to helping teams identify areas to improve. After… Read More

Wave 11 – Improvement Leaders’ Programme

The Improvement Leaders’ Programme (ILP) is designed to develop the improvement skills of staff and service users and help them apply the QI method and tools to complex problems. This 5-day course occurring monthly includes a mix of interactive teaching and action learning sets to guide participants to become skilled improvement leaders in the application… Read More

Improvement Coaching Programme – Cohort 7

After what has been a challenging year it is with great anticipation that we have opened the application period for the ELFT Improvement Coaching Programme (Cohort 7) to start in October. This year we will return to an in-person offering to continue to build our coaches community. Please find out more about the role of… Read More

The Mental Health Improvement Network Meeting 2021 (#MHimprove)

Thank you for joining the virtual MHimprove network meeting on Monday 14th June. It was great to connect and learn from so many colleagues around the world. After our second virtual network meeting we look forward to meeting in person for MHimprove soon! Please find the agenda and links to all presentations shared during our… Read More

ELFT Quality Open Morning – November 2021

Spend a morning with us and learn more about: How the organisation is applying systematic continuous improvement to tackling complex quality issues in mental health and community services, hearing directly from the teams leading improvement work How the organisation is shifting to being improvement-focused, building capacity and capability for improvement at scale, and making quality its… Read More

Introduction to QI for Service Users & Carers 2022

Please note this training is for service users and carers only. Join our next Quality Improvement (QI) learning session for Service users and carers. All sessions run from 1.00 – 4.00 pm on the following dates: Thursday 15th September 2022 – 12:30 to 16:30 Monday 23 January 2023 – 10:30 to 14:30 Tuesday 23 May… Read More

Wave 10 Improvement Leaders’ Programme

Schedule In 2021 the ELFT Improvement Leaders’ Programme (ILP) course includes 5 days of virtual learning sessions, including workshops and Action Learning Sets. ILP is aimed at those who are actively involved in a QI project, it will give people support to learn and apply the QI method and tools to a real-life complex problem…. Read More

Introduction to QI for Service Users & Carers

Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to get involved in a QI project; Big I (Act as a… Read More

Pocket QI (ELFT Staff, Service Users & Carers)

Introduction to QI for Service Users & Carers

Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to get involved in a QI project; Big I (Act as a… Read More

MS Teams Training Webinar

All NHS.net users now have access to Microsoft Teams software for instant chat, collaboration and video conferencing. We have produced a basic guide to Teams here but to assist you further we are hosting some online learning sessions to introduce you to the software and show you how to use it for best effect. We… Read More

Introduction to QI for Service Users & Carers

Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to get involved in a QI project; Big I (Act as a… Read More

Introduction to QI for Service Users & Carers Copy

Join our next Quality Improvement (QI) learning session for Service users and carers. During this training you will learn about: Basic QI principles and methods Current QI projects where Service Users/Carers are involved How QI with Service User/Carer involvement has improved services How to get involved in a QI project; Big I (Act as a… Read More

Microsoft Power Platform – Masterclass

Traditionally the ability to build, develop and create solutions to solve organisational challenges has sat solely in the realms of IT. Functions outside of IT would approach the department, with a set of requirements, with some possible ideas, but would then largely leave IT to put something together. Low-Code & No-Code development is democratising the… Read More

Enjoying Work Cohort 5 Learning System

Looking for ways to improve staff experience and satisfaction in your team? Being at work is great, but enjoying work is better. Let’s look after each other so we can better care for the communities we serve. Since 2017, more than 60 teams from across East London NHS Foundation Trust (ELFT) have come together to… Read More

The Mental Health Improvement Online Network Meeting 2020 (#mhimprove)

In light of the current situation regarding COVID19 we are very sad to confirm that the MHImprove network meeting which was to be held on Tuesday 28th April in Copenhagen has been postponed in line with the BMJ/IHI International forum. However, we are keen to ensure that we do hold an event in 2020, in… Read More

Improvement Coaching Programme – Cohort 6

Workshop Dates To join the training you must be available to join all virtual workshop and learning sessions from September 2020 to January 2021 22 & 23 September 2020, 9.00 – 5.00pm 6 October 2020, 9.00 – 5.00pm 20 October 2020, 9.00 – 5.00pm 5 November 2020, 9.00 – 5.00pm 26 November 2020, 9.00 –… Read More

Annual Quality Conference 2019

Whose Improvement Is It Anyway? Our 2019 conference will include: Keynote Address by Jason Leitch, National Clinical Director of Healthcare Quality and Strategy, Scottish Government Plenary session on what co-production is and what it isn’t World Cafe sessions to learn about some of the work happening across ELFT using QI. Optional Workshops We will also be… Read More